Portals

A global company that develops, licenses and supports computers, software and related services

Key Challenges

The enterprise IT group of the company sought support services of a technology partner for a next-generation licensing platform. The scope included development, testing, build engineering, and maintenance.

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The Solution

Infosys deployed data scientists, machine learning experts, and ‘agile’ coaches to implement the digital platform and guide 500+ team members globally.

We leveraged a customized automation framework for unit and regression testing. Our team adopted feature flags to enable iterative development. Pattern-based engineering and the factory release model accelerated product launch.

The Infosys team migrated 400+ servers to Microsoft Azure Infrastructure-as-a-Service (IaaS) platform, five portals to Microsoft Azure Platform-as-a-Service (PaaS) platform, and enterprise commerce data to a bespoke big data platform. Further, we developed a product recommendation engine to up-sell and cross-sell products.

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Benefits

The greenfield solution helps the software company -

avoid human intervention in order management

avoid human intervention in order management

eliminate deployment downtime

eliminate deployment downtime

reduce agreement activation time by 100% (12 hours to real time)

reduce agreement activation time by 100% (12 hours to real time)

decrease cost of product launch by 55%

decrease cost of product launch by 55%

manage US$ 2 billion licensing revenue from 70,000+ users

manage US$ 2 billion licensing revenue from 70,000+ users