KONE and Infosys: The Elevation of Digital Transformation

Manufacturing is evolving to include digital solutions that improve efficiency and customer satisfaction.

As the manufacturing industry embraces the next wave of digital innovation, organizations must reimagine how they operate, deliver, and engage. For KONE, a global leader in the elevator and escalator industry, this transformation means leveraging intelligent platforms, IoT, and advanced analytics to enhance reliability, efficiency, and customer experience.

In this video, featured on Custom Content from WSJ, Tomio Pihkala, EVP and CTO, KONE, Ashish Agarwal, CIO, KONE, and Ruchir Budhwar, EVP and Industry Head – Manufacturing, Infosys, discuss how the longstanding strategic collaboration between the two organizations is powering connected experiences through digital-first strategies. They explore how the KONE Digital Platform — built in collaboration with Infosys — is enabling the real-time connection of 1.7 million elevators globally, while transforming predictive maintenance and service delivery.

With a shared commitment to innovation, KONE and Infosys are not just enabling transformation — they are shaping the future of intelligent infrastructure. Discover how this IoT solution is powering millions of elevators and data-driven insights are helping KONE elevate its digital core and redefine industry benchmarks.

Watch the video as Custom Content from WSJ here: