Date & Time Oct 27, 2020 | 13:00 - 14:00 EST
Watch on DemandEvent Overview
The era of passive utility customers is passed. The popularity of rooftop solar installations, availability of smart devices, increasing adoption of EVs, and growing customer awareness is pushing utilities to revisit their customer engagement strategy. Powered by the right technology, the benefits are mutual.
Join us for this insightful webinar organized in collaboration with the Canadian Electricity Association and learn how you can accelerate your customer engagement through digital transformation.
Speakers

Manish KJ - AVP, Senior Principal Technology Architect, Infosys Limited

Ravikanth Mandapaka - Senior Project Manager, Infosys Limited
Key Takeaways
- Understand the needs and benefits of digital transformation for customer engagement.
- Key steps to make this transformation a success – architectural, technical, and operational.
- Set the foundation for a future-ready digital platform for customer engagement