Pega Discover: One-to-one Customer Engagement Online Summit

Event Overview

Join Infosys at Pega’s interactive summit, where you’ll learn how enterprises are using real-time technologies to centralize their analytics and make personalized, one-to-one decisions for every customer, at every touchpoint. You’ll see how organizations are unifying data, analytics, and channels into a single connected customer experience — leading to hundreds of millions in new customer value, every year.

See how enterprises are generating billions in revenue by listening and understanding — all to give customers exactly what they need, wherever and whenever they need it. Join this virtual event to see the latest insights streamed live in your local time.

Speaking Session

Bhupesh Naik - Sr. Digital Strategy and Innovation Director, Infosys

Title: Driving Topline Growth Through One-to-one Personalization and Opti-channel Experience

Abstract: Topline growth can be realized by driving hyper-personalization to intervene at the optimal time, with the optimal message to influence the customer’s behavior. You can also further influence that by using the optimal channel for the customer’s current needs and goals. Join Infosys in this session to learn more.