Event overview
In the coming years manufacturers will need to transform their business models to deliver enhanced value to customers. In order to meet the changing needs and requirements of end customers, organizations will explore transforming into a Servitization model to mitigate market disruption.
Join this webinar to learn about how organizations can transition into new service models and be future ready
Key Topics that will be covered:
- Aftermarket trends impacting manufacturers in 2020
- Servitization defined
- Role of technology in Servitization
- Steps to move beyond standard service contracts
- “Manufacturer speak”: Komatsu’s Service Transformation journey
Speakers:
Anubhaw Bhushan - Director, CRM, Komatsu
Aly Pinder - Program Director, Service Innovation and Connected Products, IDC
Rajiv Puri - Vice President, Servitization and Aftermarket Transformation offering, Manufacturing, Infosys
Moderator and Host:
David Brousell – Co-Founder Manufacturing Leadership Council, a Division of the National Association of Manufacturers
We are looking forward to your participation in the webinar!
‘Confirmation mail and webinar details will be communicated by the Manufacturing Leadership Council – National Association of Manufacturers.’
