Date Thursday, April 9, 2020

Time 11:00 a.m. – 12:00 p.m. EST

Register for webinar

Event overview

In the coming years manufacturers will need to transform their business models to deliver enhanced value to customers. In order to meet the changing needs and requirements of end customers, organizations will explore transforming into a Servitization model to mitigate market disruption.


Join this webinar to learn about how organizations can transition into new service models and be future ready


Key Topics that will be covered:

  • Aftermarket trends impacting manufacturers in 2020
  • Servitization defined
  • Role of technology in Servitization
  • Steps to move beyond standard service contracts
  • “Manufacturer speak”: Komatsu’s Service Transformation journey


Anubhaw Bhushan

Anubhaw Bhushan - Director, CRM, Komatsu

Aly Pinder

Aly Pinder - Program Director, Service Innovation and Connected Products, IDC

Rajiv Puri

Rajiv Puri - Vice President, Servitization and Aftermarket Transformation offering, Manufacturing, Infosys

Moderator and Host:

David Brousell – Co-Founder Manufacturing Leadership Council, a Division of the National Association of Manufacturers

We are looking forward to your participation in the webinar!

‘Confirmation mail and webinar details will be communicated by the Manufacturing Leadership Council – National Association of Manufacturers.’