Date: May 10 – 12, 2022
Venue: Orange County Convention Center, Orlando, Florida
Booth No. : PA225
SAP Sapphire is the largest global business technology event hosted by SAP. This event gives an opportunity to attendees to learn how they can tackle real-world enterprise application problems and engage with their peers and SAP experts to accelerate their business transformation.
Connect with Infosys
Infosys has deep industry and SAP domain expertise along with delivery excellence in executing large transformation programs. By bringing together our robust set of methodologies, SAP certified tools and accelerators and comprehensive portfolio of Industry Cloud solutions, part of Infosys Cobalt along with SAP and hyperscalers partnership we help clients in their digital transformation journey.
Visit Infosys booth # PA225 to discover our SAP innovative use cases, solutions and offerings and learn from our experts how we can help your organization transform to a Live Enterprise..
Schedule a meeting with our experts at the event.
- Session title: Fireside chat between Callaway Golf and Infosys on how to deliver exceptional customer experiences
- Session abstract: As part of digital transformation journey and building an intelligent enterprise solution, Callaway Golf partnered with Infosys for SAP Commerce, SAP Sales Cloud, SAP Service Cloud, and SAP Customer Data Cloud (CDC) implementations and rollouts to various countries. The CDC solution implemented as part of the engagement created a unified customer profile base across websites, with privacy and security compliance at the forefront. The solution helped Callaway Golf in delivering hyper-personalized experiences for its demanding customers based on the deep customer insights. The customer data platform was well integrated with other digital CX solutions (Commerce, Sales, Service Cloud, websites) to achieve effective and efficient customer engagement across every customer interaction. Join this session to discover how Callaway Golf builds trusted relationship with its customers across brands and customer touchpoints with an integrated customer data platform.
- Jayesh Shah - Director, Callaway Golf
- Saurabh Kumar - SAP CX Lead North America, Infosys
- Session ID: #CX126
- Date: May 10, 2022
- Time: 1:30 p.m. ET
- Location: #408
- Session title: Pioneering Automotive E-commerce Platform
- Session abstract: Shop & Buy - A large CX transformation program at Ford. Learn how Ford and Infosys collaborated to enable global retail consumers to shop and buy vehicles end-to-end online
- Kiran Dandupati, Product Engineering Manager, Ford
- Nitin Saini, AVP – Digital Experience Practice, Infosys
- Session ID: CX154
- Date: May 11, 2022
- Time: 11:30 ET
- Location: CX407