Date: April 12–14, 2026

Time: 09:00 AM – 05:00 PM CT (UTC 05:00)

Location: Austin, Texas, USA

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Event Overview

Infosys is a Platinum Sponsor at the Oracle Customer Edge Summit 2026 in Austin, where we will showcase how Infosys Cobalt, Infosys Topaz and our Oracle industry solutions are accelerating AI-first transformation across utilities and construction industries. Visitors can experience AI-enabled customer operations, enhanced grid and field service productivity, and intelligent capital program control—powered by Oracle Customer Cloud Service, Oracle Utilities, and Oracle Field Service.

Event Description

The Oracle Customer Edge Summit 2026 brings together leaders across utilities, construction, and capital projects to tackle one essential challenge of how AI and cloud can deliver immediate operational breakthroughs.

As a Platinum Sponsor, Infosys will showcase how we turn Oracle’s industry leading platforms into measurable transformation outcomes for our clients. Expect deep dives into AI enabled customer operations, predictive grid and field service models, construction scheduling automation, and capital program control—powered by Infosys Cobalt and Infosys Topaz.

Key Takeaways

  • Clarity on AI-First Operational Transformation
    Understand how Infosys applies AI and OCI to unlock measurable improvements in safety, reliability, customer experience, and operational efficiency across utilities and construction.
  • Proven Modernization Roadmaps
    Gain actionable frameworks for modernizing customer platforms, field services, and capital project delivery using Oracle Cloud and Infosys implementation solutions.
  • Data Driven Decision Empowerment
    Learn how predictive insights, analytics models, and unified data architectures on OCI support smarter planning, risk mitigation, and resilient enterprise operations.
  • Real World Transformation Examples
    Take away sector specific case studies and Infosys led success stories demonstrating ROI in customer management, construction scheduling, field mobility, and grid modernization.
  • Strategic Collaboration Opportunities
    Identify opportunities to partner with Infosys on AI pilots, cloud migrations, and digital transformation programs aligned to your roadmap and industry needs.

Speaking session

Session Title:

AIDP for Utilities: Enabling AI Use Cases Across the Enterprise

 
Session Abstract:

Infosys and Oracle will showcase how the AI Data Platform (AIDP) empowers utilities to accelerate AI adoption across grid operations, customer engagement, and Back Office functions. AIDP unifies AMI, SCADA, DER, outage, billing, IoT, and customer data with built-in governance, ML lifecycle management, vector search, and integrated GenAI services. This enables high value use cases such as predictive maintenance, load and DER forecasting, anomaly detection, transformer health insights, revenue assurance, billing accuracy, workforce optimization, and automated service workflows.

About us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.