Infosys at ServiceNow World Forum 2026
ServiceNow World Forum 2026 is ServiceNow's regional event series, bringing together customers, prospects, partners, and industry leaders to explore how AI is transforming the way enterprises operate.
AI that Works. Experiences that Transform.
ServiceNow World Forum will bring together business leaders, customers, partners, and innovators to explore the future of AI-powered enterprise transformation.
Meet Infosys at ServiceNow World Forum 2026 to discover how organizations are advancing toward the System of Cognitive Works, where AI, data, workflows, and people come together to drive better business outcomes.
Across EMEA, organizations are extending transformation beyond IT into areas such as risk and operational resilience, sourcing and procurement, employee experience, and platform modernization to drive operational excellence and business value. In Japan and APAC, enterprises are unlocking new opportunities and modernizing service operations by leveraging intelligent automation and Agentic AI to enhance agility and accelerate growth.
Explore our capabilities in Industry Workflows, Agentic AI, Customer Experience & CRM, Experience Transformation, Platform Modernization, and SnowMirror, along with AI-powered employee experiences, HR Service Delivery (HRSD), and workforce transformation.
Meet Our Team
Connect with our experts, explore real-world success stories, and discover new possibilities with ServiceNow and Infosys.
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Key Focus Areas
Tailored, industry-aligned workflows for seamless process integration, operational efficiency, and scalable business transformation.
AI-driven workflows that enable intelligent orchestration, enhance decision-making, and support continuous optimization across enterprise operations.
AI-powered CRM solutions that help organizations deliver more contextual, responsive, and personalized customer experiences.
Award Winning Excellence: Recognition by ServiceNow
Infosys Session at ServiceNow World Forum 2026
Sydney
As telecommunications environments become increasingly complex, operations teams are challenged by the volume of alerts, incidents, and monitoring events generated across multiple platforms. One NZ and Infosys will share how ServiceNow AI supports Service Assurance through event correlation, intelligent incident triage, automated summarization, and proactive anomaly detection. The session will also explore the evolution from AI-assisted operations to Agentic AI, providing insights into building a roadmap from reactive to predictive and autonomous service management.
Ashish Shivhare
One NZ
Vinai Chauhan
Infosys
Success Stories
About us
Infosys (NSE, BSE, NYSE: INFY) is a global leader in AI first business consulting and technology services. Over 325,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. As navigators of enterprise transformation, we enable businesses in 63 countries to unlock AI value at scale. With over four decades of experience in managing the systems and workings of global enterprises, we accelerate business transformation through our AI-first value framework, deep domain expertise, and our unique ability to orchestrate innovations from our AI-native partner ecosystem. Infosys is recognized as the fastest growing IT services brand globally, committed to being a well-governed, environmentally sustainable partner for our clients where deep talent expertise, in an inclusive workplace, help them navigate their next. Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
