Launching Infosys applied AI: Integrated Offering for Enterprises to Scale and Future-proof AI-powered Transformation

Bengaluru, India – November 10, 2020

Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today launched Infosys applied AI to help enterprises adopt a comprehensive approach and roadmap to scaling enterprise-grade AI for their businesses. Infosys applied AI converges the power of AI, analytics and cloud to deliver new business solutions and perceptive experiences. The integrated offering will also future-proof and efficiently scale AI investments enterprise-wide while managing the risks. With Infosys applied AI, businesses can readily access, deploy and contextualize services from the applied AI cloud.

This offering will serve businesses, across industries, in building resilience into their operating model and uncovering smart innovations that deliver renewed and intuitive customer experiences for the next normal.

Discover ready-to-deploy solutions across the value chain
Working with Infosys applied AI, companies can discover ways for AI to make an impact across the enterprise. A growing portfolio of ready-to-use Infosys AI solutions can be quickly adapted to their specific business needs. For example, an American bank used one of these solutions to create an NLP-based expense claims management mobile app. Infosys applied AI also helps enterprises uncover actionable insights from their data estates, open-source data, and curated data exchanges on the cloud to build new AI models and use cases. With Infosys applied AI, businesses can create custom solutions in the AI living labs, orchestrating offerings from startups and the Infosys partner ecosystem comprising over 30 leading providers of intelligent automation, AI solutions, data solutions, and enterprise security.

Future-proof and efficiently scale AI enterprise-wide
With Infosys applied AI, enterprises can build their AI cloud, access open source AI software as a service on their hybrid cloud infrastructure, and harness edge AI capabilities. This can work in tandem with any hyperscale cloud provider's services providing more choices and future-proofing investments. For example, with Infosys applied AI, a leading communication services provider created a machine learning workbench for data engineers to collaborate, deliver, and industrialize a catalog of real-time enterprise-wide business solutions. Enterprises can also take advantage of a range of cognitive automation services and platforms to meet their needs.

Derisk AI in the enterprise to manage reputational risks
Businesses can rely on Infosys' membership in consortiums working for AI standards development. With Infosys applied AI, analytics model interpretability, bias detection, and continuous performance monitoring are built into various stages of the product lifecycle, from development to deployment and use. For example, using Infosys applied AI, a machinery manufacturer analyzed warranty claims patterns to eliminate bias, from the data set and process, before reengineering and automating the claims approval process.

Ravi Kumar S, President, Infosys, said, “AI is integral today for enterprises looking at digital acceleration. The combination of data, cloud and AI is providing enterprises a distinct source of competitive advantage to their digital initiative by helping them unearth new possibilities across the ecosystem. Infosys applied AI, together with our investments in cloud through Infosys Cobalt, helps enterprises unlock value from data at scale and enables them to discover new applications that deliver perceptive experiences and differentiated offerings”

Businesses, the world over, are leveraging Infosys applied AI offerings.

“We led a consortium of partners to demonstrate how data analytics, blockchain, Internet of Things and AI models can help predict demand, consumption and price as accurately as seasoned experts would, for trading companies to streamline their business trading and procurement process. The information was presented via a simple, intuitive dashboard that could be easily understood even by a non-technologist. At the heart of this game-changing innovation was Infosys applied AI offerings,” said Jane Cole, Director, Head of Product Management - Lending Product, Service & Transformation, Westpac Institutional Bank

“Citizens Financial Group is built on the principle that we succeed only when our customers succeed. With our mortgage portfolio growing exponentially, we are keen to make sure that our customers can count on responsive services from us. We partnered with Infosys to draw on their applied AI capabilities and intelligently automate our mortgage information extraction and audit process. Having significantly reduced manual efforts and rework, we are able to rapidly onboard new loan portfolios and enhance customer experience,” said Robert J. Bush, SVP, Home Mortgages, Citizens Bank

“At Roland-Garros, we have been able to reimagine the experience of tennis not just for our fans, but players, coaches and FFT journalists too. Advanced analytics and applied AI from our partner Infosys is bringing them all the opportunity to take an insights-driven expert view of the game that will ultimately help us reshape the way the world enjoys tennis,” said Florian Le Moigne, Head of Digital, French Tennis Federation (FFT)

Infosys’ approach to scaling AI across the organization is as much about future-proofing people and processes as it is about cutting edge technology.

Balakrishna D.R., Head - AI & Automation Services, Infosys, said, "Our clients are looking to scale AI across their organizations. They want to discover greater value from AI, democratize it across rank and file teams, and derisk its application to be ethical, explainable and responsible. We have launched Infosys applied AI to help them realize their AI ambitions."

Infosys applied AI helps enterprises build trust with employees as it does with customers. Businesses can deploy Infosys Wingspan digital learning platform to reskill employees for the human+AI workforce, and Infosys low-code development platforms to enable them to make with AI. This helps employers to better manage the talent risks that AI poses to the traditional workplace.

For a quick overview of Infosys applied AI, please watch this VIDEO

To read more about Infosys applied AI, please visit


About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.


Safe Harbor

Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2020. These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.


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