Infosys Positioned as a Leader in IDC MarketScape: Worldwide B2B Commerce Services for Industrial Manufacturing 2021 Vendor Assessment

Bengaluru, India – January 20, 2022

Infosys (NSE, BSE, NYSE: INFY) has been positioned as a Leader in IDC MarketScape: Worldwide B2B Commerce Services for Industrial Manufacturing 2021 Vendor Assessment (Doc #EUR148242121, October 2021). The study highlights Infosys’ industry know-how, proven B2B digital commerce expertise, and ability to streamline B2B commerce operations for its clients through the Infosys Digital Store services solution.

For the study, the IDC MarketScape assessed and analyzed eight IT service providers based on their scope of engagement, deep digital commerce expertise, and ability to deliver projects related to B2B business models. Infosys was recognized for its extensive capabilities in helping industrial manufacturing clients in their B2B transformation initiatives. According to the report, “Infosys has invested significantly over the past several years to bolster its capabilities in helping industrial manufacturing clients in their B2B transformation initiatives. Investments related to its B2B commerce capabilities include acquisitions in digital customer experience (e.g., Blue Acorn iCi) and digital design studios (e.g., WONGDOODY) to deliver human-centric experiences as well as in consulting and implementation capabilities related to Salesforce (e.g., Fluido, Simplus).”

Further, the IDC MarketScape’s evaluation highlights Infosys’ strengths, including the following:

  • Infosys has a comprehensive set of prebuilt solutions based on strategic partners as well as its own IP dedicated to the needs of the B2B industrial manufacturing domain
  • A significant share of Infosys' project services business comes from projects with clients in industrial manufacturing, which accordingly plays into domain expertise for this industry
  • Infosys has strong industry domain know-how in industrial manufacturing and proven project experience related to B2B digital commerce

Stefanie Naujoks, Research Director, Manufacturing Insights Europe, at IDC, “Infosys has strong industry domain know-how in industrial manufacturing and proven project experience related to B2B digital commerce. Client reference interviews in particular revealed that clients appreciate Infosys' flexibility and ability to scale and excellent feedback with regards to client relationship and account management.”

Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, “The recognition by the IDC MarketScape exemplifies our continued investments in transforming B2B and B2B2C commerce operations for our industrial manufacturing clients. We will leverage our digital commerce and digital experience expertise along with partner solutions to effectively address the commerce requirements of industrial manufacturers. Our capability to bring together consulting, technology and business process management provides our industrial manufacturing clients with an accountable and dependable commerce transformation partner.”


About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.


Safe Harbor

Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2021. These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.


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