Infosys Positioned as Highest Leader for Workplace Communication and Collaboration Service Provider 2023 in Everest Group’s PEAK Matrix®

Bengaluru, India – February 14, 2023

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as Highest Leader for Workplace Communication and Collaboration (WCC) Service Provider 2023 in Everest Group’s PEAK Matrix®. As the WCC market evolves rapidly, Infosys has been ahead of the curve and was recognized for enabling its clients to navigate the transformation of their digital workplaces by leveraging its experience-led, persona-based, and customized approach. Infosys was distinguished for its WCC business and talent-related investments which have benefited enterprises and has translated into strong business and revenue growth. Its robust migration capabilities bolstered through its internal intellectual property and solutions such as Migration Factory and Collaboration Modernization benefit enterprises going through M&As or looking for workplace modernization.

The report assessed 14 WCC service providers basis their market adoption, portfolio mix, value delivered, vision and strategy, scope of services offered, innovations and investments, and delivery footprint. The report highlights Infosys’ ability to offer customized solutions through its strong partnership ecosystem of marquee, niche, start-up, and telco providers. These include Microsoft, Cisco, Google, Nectar, BitTitan, Avaya, AT&T, and British Telecommunications PLC. Infosys is a strong contender for enterprises looking to engage in the WCC domain due to its strong cloud native Unified Communications as a Service (UCaaS) solutions. UCaas is a part of Infosys Cobalt, a set of services, solutions, and platforms for enterprises to accelerate their cloud journey.

“Infosys’ reenergized go-to-market strategy around digital workplace and its dedicated focus on WCC coupled with extraordinary client adoption and market success have contributed to its position as a Leader in Everest Group PEAK Matrix® for Workplace Communication and Collaboration Service Provider 2023,” said Udit Singh, Practice Director, Everest Group. “A strong focus on experience-led transformation narrative, proactiveness to engage in innovative commercial constructs, and presence of a strong suite of strategic partners have been key to Infosys’ success.”

Dinesh Rao, Executive Vice President, Co-Head of Delivery, Infosys, said, “With organizations increasingly adopting hybrid workplaces, providing modern communication & collaboration solutions have become imperative. This recognition from Everest Group endorses our deep domain knowledge and is a testament to our strong partnerships and best-in-class UCaaS solutions we offer across industries.”

The full/customized version of the report can be accessed here:


About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

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Safe Harbor

“Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India and the US, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2022. These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.”


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