Infosys Named Horizon 3 Market Leader in Agentic Services by HFS Research

Driving Enterprise-Scale AI Transformation

Infosys has been recognized by HFS Research in its Agentic Services, 2026 Horizons report as a Horizon 3 Market Leader in Agentic Services, cementing its leadership in moving enterprises beyond AI pilots into scalable, production-grade transformation, helping organizations unlock AI value at scale.

Through platforms like Infosys LEAP, APOC, and Infosys Cortex, Infosys enables Services-as-Software (SaS) powered by agentic AI - intelligent, governed systems of AI agents that reason, act, and continuously optimize workflows across IT, finance, and customer service.

Proven Outcomes

• 50% faster resolution times
• 80% reduction in manual effort
• 90%+ accuracy in complex workflows

Infosys’ focus on governed multi-agent systems and Responsible AI guardrails ensures automation is secure, compliant, and trusted, accelerating enterprise-wide transformation.

Download the HFS Horizons: Agentic Services, 2026 report to explore key insights shaping the future of enterprise AI.