Infosys Positioned as a Leader in the ISG Provider Lens™ Agentic AI Services Global 2025 Report

The report by Information Services Group (ISG), highlights Infosys’ ability to integrate modular, customized AI agents with enterprise systems, helping organizations improve operational efficiency and transparency across enterprise workflows. The report also highlights agentic AI as a transformative force reshaping how organizations think, decide, and act.

Unlike traditional automation or generative AI, agentic AI systems autonomously execute business processes, pursue goals dynamically, and collaborate across workflows. By integrating reasoning, memory and tool use, agentic AI enhances decision-making and accelerates enterprise innovation.

“Infosys’ approach to agentic AI demonstrates a robust integration of modular AI solutions that enhance existing enterprise capabilities and redefine process efficiency and effectiveness across industries.”
— ISG Research

Highlights From the Report:

• Infosys Agentic Foundry, part of Infosys Topaz™
  Infosys Agentic Foundry enables the rapid creation, orchestration and deployment of reliable AI agents across enterprise environments. The offering supports enterprise-scale adoption of agentic AI by allowing organizations to design, deploy and manage intelligent agents across business processes.
• Production-grade reliability
  The framework supports pro-code development, multi-agent validation and telemetry-based learning to ensure production-grade reliability across diverse enterprise environments. These capabilities help organizations deploy agentic solutions with improved governance, scalability and operational visibility.
• Industry-specific agent ecosystem
  Infosys has developed an extensive repository of AI agents tailored to industries such as telecom, finance, and auditing. These agents enable contextual automation and intelligent orchestration across enterprise workflows.
• Strategic partnerships and technology ecosystem
  Infosys collaborates with hyperscalers and technology providers, including Microsoft Azure, Google Cloud and NVIDIA, to accelerate the deployment of agentic AI solutions and enable access to diverse AI models and platforms.
• Outcome-driven engagement models
  Infosys adopts outcome-driven engagement models that align agentic AI implementations with measurable business outcomes. The report highlights improvements such as productivity gains, onboarding time reduction and increased operational efficiency.

Read the report here     Access the infographic here