Rewiring the Enterprise for the Agentic Era, a PAC Whitepaper

Infosys Builds the New AI Foundation with Infosys Agentic Foundry, part of Infosys Topaz

Enterprises are at a decisive inflection point in their AI journey. While adoption has accelerated significantly, most initiatives remain confined to isolated use cases and incremental productivity gains—limiting measurable business impact.

Unlocking AI value at scale requires redesigning workflows, operating models, and decision systems around intelligent, autonomous, and context-aware agents.

Today’s AI landscape is still largely focused on augmenting individual tasks. However, to achieve enterprise-wide outcomes, organizations must transition toward:

• Multi-agent orchestration
• Integrated data and AI architectures
• Robust governance and lifecycle management frameworks

Only then can enterprises consistently unlock AI value at scale—reliably, securely, and with business context.

This WHITEPAPER, authored by Tom Reuner, by PAC, underscores a fundamental shift: real value from AI will not come from deploying more tools—but from re-architecting the enterprise itself. It also highlights how Infosys is helping enterprises move beyond fragmented AI adoption to unlock AI value at scale through enterprise-wide transformation powered by Agentic AI.

Key Insights

The paper outlines the structural gaps holding enterprises back—and the shifts required to unlock value at scale:

• AI adoption remains fragmented, with most organizations still in pilot or experimentation phases
• Current deployments focus on task automation and productivity, not end-to-end transformation
• The primary bottlenecks are data governance, architecture integration, and lifecycle management—not model capability
• Enterprises must evolve toward multi-agent, context-aware systems operating across workflows
• True transformation requires reimagining operating models, not layering AI onto legacy systems
• Scalable AI demands strong foundations in security, reliability, observability, and governance
• A platform-first approach is critical for reuse, interoperability, and sustained value creation

Enabling Transformation with Agentic AI

PAC calls out Infosys for its end-to-end approach to operationalizing Agentic AI through Infosys Topaz, designed to unlock AI value at scale across the enterprise. At the core of this approach are:

• Infosys Agentic Foundry, part of Infosys Topaz – a structured environment to build, deploy, and scale enterprise-grade AI agents
• Infosys Topaz Fabric – an open, composable AI stack unifying data, models, agents, and workflows

This integrated foundation enables enterprises to move from experimentation to execution at scale, turning AI from isolated initiatives into systemic business value.

Read the complete paper here