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Infosys & OpenAI: Accelerating AI Value

Overview

The Infosys-OpenAI collaboration helps organizations accelerate enterprise AI adoption and unlock value at scale. Combining OpenAI's frontier AI capabilities, including GPT-5 and Codex, with Infosys Topaz, Infosys Topaz Fabric, and Infosys' global delivery expertise, the collaboration enables co-innovation, AI-powered software engineering, legacy modernization, DevOps automation, and business transformation across industries. Built on a foundation of enterprise-grade governance and oversight, it also supports the responsible adoption of agentic AI at scale.

Infosys & OpenAI: Shaping the Future of Enterprise AI Together

Key use cases and outcomes include:

Software engineering acceleration
Codex-powered parallel agent execution, COBOL-to-cloud modernization, code reviews, and test generation at scale.

Enterprise knowledge management
GPT-powered federated search, document intelligence, and seamless access to 9,000+ documents for 5,000+ users.

Financial services & compliance
Audit effort reduction, compliance document summarization, and L1 support chatbot enablement.

Customer experience transformation
Sub-5-second GenAI responses, conversational AI experiences, and wealth advisor support for European banking.

SDLC acceleration
Up to 80% effort savings in test generation, 95% reduction in code analysis effort, and 25-30% savings in COBOL modernization.

HR & operational productivity
95% accurate HR assistants, sub-10-second response times, and natural language supply chain interfaces.

From Pilots to Production-Scale Outcomes with OpenAI and Infosys Topaz

Talk to our experts

As one of OpenAI's select global strategic partners, Infosys helps enterprises turn AI ambition into production-scale outcomes. Combining direct OpenAI engineering support, Infosys Topaz Fabric's governance capabilities, and deep multi-industry expertise, Infosys enables organizations to deploy AI securely, responsibly, and at scale across business workflows.

Proof points:

  • Strategic OpenAI partnership: Direct engineering support for enterprise-scale AI deployments.
  • Financial services transformation for an American major: 85% reduction in L1 support effort and 60% faster response times.
  • Retail engineering productivity: 80% effort savings in test generation, 20% lower compute costs, and 30% faster issue resolution for a leading American telco.
  • Audit & compliance automation for a European Professional Services firm: 40%+ reduction in manual audit effort, 12+ processes automated, and 45%+ faster audit cycles.
  • Legacy modernization: 25-30% effort savings in COBOL modernization using GPT-4o and Infosys Live Enterprise Application Development Platform for a department store chain.
  • Code intelligence at scale: 95% reduction in effort for code insight generation for financial markets provider serving 44,000+ customers in 170+ countries.
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Challenges & Solutions

As an OpenAI partner, Infosys combines OpenAI innovation, Infosys Topaz Fabric governance layer, and enterprise delivery expertise to accelerate responsible AI adoption at scale.

Infosys uses OpenAI GPT models to automate testing, code analysis, documentation, and COBOL modernization, delivering up to 80% effort savings in test generation, 95% reduction in code insight effort, and 25-30% modernization effort savings.

Infosys deploys GPT-powered enterprise search and knowledge platforms that provide instant access to critical information, supporting 5,000+ users, 9,000+ documents, and sub-5-second responses for complex queries.

Infosys applies OpenAI-powered automation to streamline compliance and audit workflows. In regulated financial services environments, Infosys has delivered 40%+ reduction in manual audit effort, automated 12+ processes, faster audit cycles by 45%, with significant reductions in document review effort.

Infosys deploys OpenAI-powered customer experience solutions. For a European bank, we have delivered sub 5 second query responses, achieved 95% HR chatbot accuracy in under 10 seconds for a semiconductor firm, and conversational AI styling platforms for fashion brands with over 10 AI-powered product attributes.

Resource Center

Blog

Infosys and OpenAI: From AI Pilots to Production Results

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Success Story

Hertz modernized critical workflows 60% faster with AI-first code engineering

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Press Release

Infosys Announces Strategic Collaboration with OpenAI to Accelerate Enterprise AI Transformation and Unlock AI Value at Scale

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Video

Infosys & OpenAI: Shaping the Future of Enterprise AI Together

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