Infosys & OpenAI: Accelerating AI Value
Overview
The Infosys-OpenAI collaboration helps organizations accelerate enterprise AI adoption and unlock value at scale. Combining OpenAI's frontier AI capabilities, including GPT-5 and Codex, with Infosys Topaz, Infosys Topaz Fabric, and Infosys' global delivery expertise, the collaboration enables co-innovation, AI-powered software engineering, legacy modernization, DevOps automation, and business transformation across industries. Built on a foundation of enterprise-grade governance and oversight, it also supports the responsible adoption of agentic AI at scale.
Key use cases and outcomes include:
Software engineering acceleration
Codex-powered parallel agent execution, COBOL-to-cloud modernization, code reviews, and test generation at scale.
Enterprise knowledge management
GPT-powered federated search, document intelligence, and seamless access to 9,000+ documents for 5,000+ users.
Financial services & compliance
Audit effort reduction, compliance document summarization, and L1 support chatbot enablement.
Customer experience transformation
Sub-5-second GenAI responses, conversational AI experiences, and wealth advisor support for European banking.
SDLC acceleration
Up to 80% effort savings in test generation, 95% reduction in code analysis effort, and 25-30% savings in COBOL modernization.
HR & operational productivity
95% accurate HR assistants, sub-10-second response times, and natural language supply chain interfaces.
From Pilots to Production-Scale Outcomes with OpenAI and Infosys Topaz
Talk to our expertsAs one of OpenAI's select global strategic partners, Infosys helps enterprises turn AI ambition into production-scale outcomes. Combining direct OpenAI engineering support, Infosys Topaz Fabric's governance capabilities, and deep multi-industry expertise, Infosys enables organizations to deploy AI securely, responsibly, and at scale across business workflows.
Proof points:
- Strategic OpenAI partnership: Direct engineering support for enterprise-scale AI deployments.
- Financial services transformation for an American major: 85% reduction in L1 support effort and 60% faster response times.
- Retail engineering productivity: 80% effort savings in test generation, 20% lower compute costs, and 30% faster issue resolution for a leading American telco.
- Audit & compliance automation for a European Professional Services firm: 40%+ reduction in manual audit effort, 12+ processes automated, and 45%+ faster audit cycles.
- Legacy modernization: 25-30% effort savings in COBOL modernization using GPT-4o and Infosys Live Enterprise Application Development Platform for a department store chain.
- Code intelligence at scale: 95% reduction in effort for code insight generation for financial markets provider serving 44,000+ customers in 170+ countries.
Challenges & Solutions
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