- Success Stories
The captive auto finance division of a premium German automobile brand wanted to capitalize on the ‘moment of truth’ by closing sales after a test drive at dealerships across the United States.
Infosys digitized the auto loan application process and expedited sales. Infosys’ Apple iCenter of Excellence leveraged rich experience of developing enterprise and B2C solutions to develop an iPad application replacing a manual, paper-based application process.
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Infosys’ iPad app helps dealers generate a quote instantly after a test drive. The new auto finance process equips prospects with information to submit a credit application immediately. It helps the auto finance company cultivate customers with offers on car models and a smoother process for the return of leased vehicles. Automobile finance can be finalized on the spot without going back and forth between field inventory and the dealer’s office.
Infosys integrated the iPad app with the auto finance company’s proprietary point-of-sale dealer system. This system was enhanced with the Safari WebKit and the latest W3C standards for iPad and iPhone access. It is available across Web browsers and operating systems. The application allows requests to support documents that are not compatible with iOS.
Our team built a robust back end based on a microservices framework to interface with dealer management, customer relationship management, and inventory management systems. A Web admin application supports vehicle customization and configuration in different regions.
Our auto finance application converted prospects into car owners –
Registered revenue of more than US$ 10 million in monthly lease and loan payments within one year of launch
Introduced at 355 dealerships across the United States after a successful pilot program in 40 showrooms