Your automotive enterprise should design ‘connected’ vehicles to complement the digital lifestyle of millennials. You need a smart supply chain so that spare parts and components reach dealers / customers on time. In addition, you should manufacture limited edition / premium automotive models to cultivate loyal customers.
Infosys helps automotive enterprises navigate business challenges by applying design thinking, data science and digital technologies. Our Industrial Internet of Things (IIoT) solutions focus on lean manufacturing and support global sourcing. We partner with automotive enterprises to accelerate product design and development, streamline dealer / distributor networks, and grow direct-to-consumer channels.
Our offerings for the automotive industry are based on three principles –
The Infosys ecosystem approach helps original equipment manufacturers harness data for organic growth. Our digital solutions monetize data, including vehicle usage, driver behavior, wear and tear of components, and dealer orders for spare parts. Real-time visibility enhances diverse functions – product development (advanced driver-assistance systems and energy efficiency), vehicle maintenance (remote diagnostics), supply chain (product / part recall), and sales and service (auto financing and warranty claims).
Engage customers with virtual test drives and cognitive chatbots.
Gain a 360-degree view of the enterprise, vehicles, customers, dealers, and supply chain partners.
Incorporate technology across the value chain: AI into quality control, blockchain for supply chain management, and augmented / virtual reality in customer service.
Automate the shop floor for smooth planning and scheduling.
Prevent warranty fraud while ensuring prompt after-sales service.