Infosys Bank Tech Index: Cards and payments institutions
This edition draws on 197 cards and payments institutions respondents. They form part of Volume 6 of the Infosys Bank tech Index edition's larger base of 400 largest banks by total assets. This edition compares how cards and payments institutions leaders view AI spend, their stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most. These views are benchmarked against the full survey group.
Trust but verify: Why enterprises need AI observability
AI observability keeps systems reliable, accurate, and aligned with their intended purpose long after deployment.
Article
The pros and cons of core modernization in insurance
This discussion of insurance core modernization and artificial intelligence comes from a series of questions put to Infosys insurance and technology experts by a technology leader at an insurer. It gives guidance on where AI is changing insurance technology and what that means for modernization strategy.
Article
The missing link in enterprise AI adoption: How to build the conditions for success
AI adoption is only as strong as the organizational support employees receive.
Article
Trust over tech: The key to AI adoption
AI adoption will accelerate only when organizations reduce employees' job security fears and build confidence in how AI will reshape their work.
Article
Why AI adoption looks different depending on your job level
Enterprise AI success depends on narrowing the adoption divide across senior, middle, and junior employees.
Article
Generative Engine Optimization: Enterprise Strategy Guide 2026
Generative AI platforms now cite only one to three sources per answer, making traditional SEO insufficient to gain and maintain digital visibility. This article explains how generative engine optimization (GEO) works, why it demands an enterprise-wide response, and how organizations can build the cross-functional capabilities needed to stay present, authoritative, and cited in an AI-first world.
Article
How AI-first research and development accelerates innovation in food and beverage
AI-first R&D can help food and beverage companies move from trial-and-error innovation to guided learning by connecting data, predictive models, workflow copilots, and governance.
Report
Companies that tailor their offerings and messaging to evolving consumer priorities will be better equipped to sustain demand as spending becomes more selective.
Podcast
The Semantic Arms Race: Ben Hunt on AI and Narrative
Ben Hunt argues that stories move markets more than data does, and that AI has turned storytelling into a weapon most of us are not trained to see.
Report
Scaling AI adoption demands enterprise-wide transformation across operations, models, and culture.
Podcast
AI Governance and Board Accountability: Jeff Saviano on Responsible AI
Jeff Saviano explores why AI governance must become a board-level priority and how organizations can establish practical guardrails for responsible AI adoption.
Video
AI Reimagines the Marketing Funnel at Optimizely
Tara Corey of Optimizely argues that AI's real value comes from reimagining marketing processes entirely, not digitizing old ones, and that brand and human creativity are due for a comeback after years of performance-only focus.
Article
How European banks are building AI that lasts
European banks are better positioned than most to scale AI responsibly. They have the governance infrastructure, regulatory clarity, and proven use cases that many global peers are still building. The challenge now is whether they can convert that advantage into enterprise-scale deployment before competitors pull further ahead.
Article
From ERP capability to business execution
As Oracle Fusion Applications embed AI, automation, and modern user experiences into everyday business processes, organizations are finding that workflow redesign, governance, and user adoption are critical to turning ERP capabilities into measurable business outcomes.
Video
The Semantic Arms Race: Ben Hunt on AI and Narrative
Ben Hunt argues that stories move markets more than data does, and that AI has turned storytelling into a weapon most of us are not trained to see.
Video
AI Governance and Board Accountability: Jeff Saviano on Responsible AI
Jeff Saviano explores why AI governance must become a board-level priority and how organizations can establish practical guardrails for responsible AI adoption.
Report
Infosys Bank Tech Index: Retail and regional banks
This edition draws on 116 retail and regional banking respondents. They form part of Volume 6 of the Infosys Bank tech Index edition's larger base of 400 largest banks by total assets. This edition compares how retail and regional banking leaders view AI spend, their stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most. These views are benchmarked against the full survey group.
Article
How to embed responsible AI into Canada's financial future
Canadian banks that align innovation with trust, transparency, and governance will build durable competitive advantages. As regulatory frameworks mature, embedding responsible AI at the infrastructure level will be essential for sustainable growth and stakeholder confidence.
Article
Why ServiceNow's unified platform works for every department
A unified platform helps businesses integrate data, processes, experiences, and governance into one cohesive ecosystem.
Article
How to build a modern logistics service provider operating model
Digital-first operating models powered by AI, automation, and control towers are critical to drive resilience, efficiency, and superior customer outcomes.
Article
AI solution map for modern container terminal operations
AI and advanced optimization technologies help container terminals simplify complex operations and optimize resources.
Report
Infosys Bank Tech Index: Corporate and commercial banks
This edition draws on 147 corporate and commercial banking respondents. They form part of Volume 6 of the Infosys Bank tech Index edition's larger base of 400 largest banks by total assets. This edition compares how corporate and commercial banking leaders view AI spend, their stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most. These views are benchmarked against the full survey group.
Report
Agentic data engineering: How to build an AI-native data enterprise
A practical guide to building an AI-native data enterprise: Explore how agentic AI is reshaping data infrastructure and consumption, where leading platforms differentiate, and what implementation discipline looks like in production.
Article
The case for integrated, real-time operations in semiconductors
The semiconductor industry is navigating rising volatility as AI demand accelerates and supply constraints persist, making integrated, real-time operations on platforms such as SAP S/4HANA critical to aligning planning, manufacturing, and supply chains.
Podcast
The Data Buffet: How TI Automotive is Fueling Enterprise AI
TI Automotive is serving up a smarter approach to enterprise AI, where strong data foundations, not flashy models, are the secret ingredient.
Article
Why SMBs are the growth opportunity for telcos
Small enterprises are telecom's most under-monetized opportunity. This article explores the structural gaps holding telcos back, and the actions that turn that opportunity into revenue.
Article
Process ontology: The missing layer for agentic AI in telecom
Why most telecom AI stalls, and what operators can do about it.
Video
Wongdoody on Human-Centered AI, User Experience, and ROI
Erica Schenk of Wongdoody discusses how user-centered design helps organizations unlock greater value from AI.
Video
The Data Buffet: How TI Automotive is Fueling Enterprise AI
TI Automotive is serving up a smarter approach to enterprise AI, where strong data foundations, not flashy models, are the secret ingredient.
Report
Semiconductor Industry Outlook 2026
The semiconductor industry enters 2026 with strong momentum, driven by AI infrastructure investment, advanced packaging, and custom silicon demand. Growth continues on track, though geopolitical tensions, cost inflation, and talent constraints present rising execution risks.
Article
Smarter enterprise tech cost management: How to reduce value leakage
Visibility and continuous evaluation enable sound technology decisions that deliver lasting value.
Article
How to secure multiagent AI: A layered strategy for enterprises
A practical guide to the risks, controls, and roadmap enterprises need to secure multiagent AI at scale.
Report
SAP S/4HANA delivers its full value when combined with embedded AI, trusted data, strong governance, and human judgment, enabling transformation driven not just by technology but by integrated capabilities, responsible practices, and organizational readiness.
Article
How LLM guardrails safeguard your enterprise AI journey
Why enterprise AI needs application-level guardrails to scale safely and reliably.
Article
The top 10 AI imperatives for 2026: How CTOs can manage costs and grow at the same time
10 AI imperatives to control costs, scale agentic AI, modernize the core, and drive growth.
Article
Middle East telcos transformation: From network providers to AI-first platforms
The Middle East has placed AI at the center of its economic future, and telecom operators are uniquely positioned to lead that transformation. This article sets out why the region's telcos must move beyond connectivity to become AI-native platforms, what that transition requires, and why the Middle East is better positioned to make it than almost anywhere else.
Article
CRM in a sovereignty driven world: The new architecture mandate
Salesforce CRM is evolving into a region aware, execution local architecture that balances global customer experience with strict local data sovereignty and compliance.
Article
Beyond the buzz: Why automakers are betting on software‑defined vehicles
SDVs represent a transformative shift in the automotive industry, evolving cars into continuously updateable software platforms that enhance user experience and operational efficiency.
Article
AI energy demand through 2030: Navigating the wicked problem of infrastructure and sustainability
AI is accelerating digital transformation, but electricity and grid capacity are becoming the constraint to further business benefit. Leaders should combine demand-side flexibility, efficient AI engineering, and an AI-first operating model to scale responsibly, sustainably, and competitively in the agentic era.
Podcast
The AI 10 Commandments: Jamie Metzl on Humanized AI
Jamie Metzl explores how AI can help humanity rediscover shared values and principles while ensuring technology strengthens, rather than diminishes, human potential.
Article
Public sector digital transformation: Why change management matters more than tech
Digital transformation is progressing, but without structured change management, adoption and outcomes will lag.
Article
Healthcare needs a new control tower: Intelligent systems that streamline the workforce
Health systems have invested in digital tools, but fragmented systems still make staffing and care delivery harder than they should be. A unified workforce intelligence platform can help leaders anticipate demand, deploy staff more effectively, and reduce operational friction.
Article
Cell and gene therapy: Execution gap and distribution opportunity
Cell and gene therapies hold transformative potential, yet distribution remains a critical constraint. Scaling their impact demands coordinated redesign of logistics, infrastructure, and end-to-end delivery models.
Video
From Pilots to Production: Making AI Real in Financial Services
Leaders from Infosys and Motive Partners make the case that most financial institutions are moving too slowly on AI and the window to catch up is narrowing.
Report
Infosys Bank Tech Index: Volume 6 – March 2026
The sixth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, tracks their AI spend, current stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most.
Article
A cognitive engine tuned for business
Transforming enterprise service management into a cognitive engine for business requires changes to business processes, the use of AI tools to drive efficiencies, and a clear focus on business needs.
Report
AI-first Global Capability Centers Index 2026
How Indian GCCs drive AI adoption and transformation.
Article
How generative AI is reshaping semiconductor design
Advanced nodes increase semiconductor chip design complexity, making it critical to balance power, performance, and area across the physical design process. This article explores how generative AI enables first-time-right silicon through continuous, learning-driven optimization.
Article
AI-driven fiber route optimization with GeoAI and LiDAR
Modern fiber planning demands intelligence, scale, and real world accuracy beyond static maps. GeoAI routing and LiDAR based 3D models work together to turn fiber planning into field validated, build ready network designs.
