Explore

Video

Designing for Every Constituent: WongDoody's Erica Schenk and Phil Golub on Public Sector Design

Erica Schenk and Phil Golub of WongDoody make the case that accessible, human-centered design isn't a nice-to-have in government work. It's the difference between a solution that gets adopted and one that gathers dust.

Video

When the System Works at Scale: Alyssa Alvarado on Real Jobs Rhode Island

Alyssa Alvarado of the Rhode Island Governor's Workforce Board makes the case that a sector-based workforce system can reach real state scale. Real Jobs proves it in the numbers, running thousands of demand-driven programs on a data system solid enough that employers build their hiring around it.

Video

Building a National Microelectronics Workforce: Shari Liss on the CHIPS-Era Crunch

Shari Liss of SEMI makes the case that the semiconductor industry's growth now hinges on people, with hundreds of thousands of new workers needed in the US alone. Her answer is to stop rebuilding regional programs in isolation and knit them into one national system that shares what works across the country.

Video

Celebrating Tech @ BLR DC 2026 - From Insight to Impact - AI at Scale

Watch the Fireside Chat: Celebrating Tech @ BLR DC 2026 - From Insight to Impact - AI at Scale

Article

How to build continuous, board-ready risk assurance

Regulatory change is accelerating and breach costs are rising, yet most institutions still rely on periodic, manual risk assurance. Three structural gaps, spanning visibility, third-party oversight, and governance, leave institutions unable to keep pace. Building risk assurance as a continuous, AI-augmented capability closes these gaps. A four-phase roadmap helps institutions get there.

Article

The missing operating discipline behind enterprise AI

The difference between AI work and AI that works lies in the discipline to scale adoption, governance, and value realization

Video

Learn the Words: Abby McQuade on How Vendors Earn Government Trust

Abby McQuade of Infosys Public Services makes the case that the vendor-government relationship works as a partnership. The vendors who lose the room are the ones who arrive with a finished product and a story about the problems it solves.

Report

AI and the future of work: Retail

For retailers, the AI advantage will come from building the organizational muscle that lets employees use AI confidently.

Article

CRM's next evolution: From application to infrastructure

As AI agents become part of customer-facing operations, Headless CRM is emerging as the architectural bridge between the SaaS and AI-first eras.

Article

How enterprises can control AI agent sprawl

Learn how automated integrity checks and human oversight can help enterprises control AI agent sprawl, reduce duplication, and manage risk at scale.

Report

Retail Industry Outlook 2026

Retailers must prioritize AI-powered supply chain intelligence, seamless omnichannel experiences, and personalization to drive growth and resilience.

Article

Trust, context, and control: The foundations of SAP's Autonomous Enterprise

As AI moves from assisting employees to participating in business execution, organizations must build the trust, context, and control needed to enable agent-led execution at scale.

Article

When the telecom buyer is a bot

The next telecom customer may not be human. AI agents are already consuming network services autonomously, and the operators that build the commercial infrastructure to serve them will define the future of machine-to-machine commerce.

Video

Toyota's Secret AI Playbook

Jason Ballard of Toyota Motor North America explains how the automaker moves AI from isolated pilots to enterprise scale without losing sight of its people, and why betting on a single model would be a mistake.

Article

Bring compute to data: The next phase of multi-cloud strategy

As organizations expand across multiple cloud ecosystems, successful modernization increasingly depends on keeping enterprise data, applications, and cloud services closely connected while preserving the Oracle environments that support critical business operations

Article

The human side of AI-native telecom companies

Telecom's workforce is AI-ready — yet the organizational strategy, structures, and capabilities to channel that readiness remain underdeveloped. This article examines the gap and sets out what telecom companies must do to close it.

Article

Why enterprise agentic AI programs stall before they scale

Enterprises are racing to scale agentic AI, but most programs are unable to move past pilots. This article explores the reasons why, and what enterprises need to get right to move from pilot to scale.

Journal

Infosys Global Insurance Journal Volume 2

AI is proliferating across the insurance value chain and showing potential for great transformation. Which brings us to the current test of insurance and AI: Its use in the industry is widespread, but its outcomes are as uneven as AI’s own jagged frontier.

Video

Boom, Bust, Rebuild: Harvard’s Rachel Lipson on Frontier Jobs

Rachel Lipson of Harvard's Kennedy School makes the case that America has trained workers for the jobs we already have, while the fastest-growing industries are inventing roles nobody has trained for yet.

Video

Jake Villas on Autonomous Coding Agents for Aerospace & Defense

Cognition’s Jake Villas on why autonomous coding agents are already mission-ready for aerospace and defense.

Article

How to generate long-term value from enterprise AI

Sustained AI business value requires moving beyond stacking up use cases to building durable, enterprise-wide capabilities.

Report

From Reliability to AI-Ready: Japan's Roadmap to Measurable Enterprise Value

Japan can accelerate AI adoption without compromising reliability by refreshing legacy systems, renewing cloud-ready data foundations, and reimagining work through AI-led transformation.

Article

Integrated revenue growth management platforms for CPGs: A buyer's guide

CPGs can shift from fragmented levers to integrated decision-making, enabling faster action, stronger margins, and scalable growth.

Article

How matrix telcos can maintain autonomy with a unified platform

A unified platform balances business unit autonomy with enterprise-wide integration, governance, and service assurance. deployment.

Article

From intent to impact: How manufacturers link AI use cases to measurable outcomes

Explore how manufacturers can link AI use cases to measurable outcomes across design, supply chain, production, cybersecurity, warehouse, sales, marketing, and service.

Article

How AI is changing the telecom playbook

AI costs are exploding and businesses are struggling to manage them. Telecom companies have the billing infrastructure, sovereign networks, enterprise trust, and data assets to become the AI consumption layer companies need. Five monetization lanes define the opportunity. Early movers are already in the market.

Article

From implementation to sustained control: AI's role in SAP S/4HANA for life sciences

As life sciences organizations expand their use of SAP S/4HANA, the focus is shifting from implementation success to maintaining operational discipline, compliance, and control at scale.

Report

Infosys Bank Tech Index: Cards and payments institutions

This edition draws on 197 cards and payments institutions respondents. They form part of Volume 6 of the Infosys Bank tech Index edition's larger base of 400 largest banks by total assets. This edition compares how cards and payments institutions leaders view AI spend, their stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most. These views are benchmarked against the full survey group.

Article

Trust but verify: Why enterprises need AI observability

AI observability keeps systems reliable, accurate, and aligned with their intended purpose long after deployment.

Article

The pros and cons of core modernization in insurance

This discussion of insurance core modernization and artificial intelligence comes from a series of questions put to Infosys insurance and technology experts by a technology leader at an insurer. It gives guidance on where AI is changing insurance technology and what that means for modernization strategy.

Article

The missing link in enterprise AI adoption: How to build the conditions for success

AI adoption is only as strong as the organizational support employees receive.

Article

Trust over tech: The key to AI adoption

AI adoption will accelerate only when organizations reduce employees' job security fears and build confidence in how AI will reshape their work.

Article

Why AI adoption looks different depending on your job level

Enterprise AI success depends on narrowing the adoption divide across senior, middle, and junior employees.

Article

Generative Engine Optimization: Enterprise Strategy Guide 2026

Generative AI platforms now cite only one to three sources per answer, making traditional SEO insufficient to gain and maintain digital visibility. This article explains how generative engine optimization (GEO) works, why it demands an enterprise-wide response, and how organizations can build the cross-functional capabilities needed to stay present, authoritative, and cited in an AI-first world.

Article

How AI-first research and development accelerates innovation in food and beverage

AI-first R&D can help food and beverage companies move from trial-and-error innovation to guided learning by connecting data, predictive models, workflow copilots, and governance.

Report

CPG Industry Outlook 2026

Companies that tailor their offerings and messaging to evolving consumer priorities will be better equipped to sustain demand as spending becomes more selective.

Podcast

The Semantic Arms Race: Ben Hunt on AI and Narrative

Ben Hunt argues that stories move markets more than data does, and that AI has turned storytelling into a weapon most of us are not trained to see.

Report

AI and the Future of Work

Scaling AI adoption demands enterprise-wide transformation across operations, models, and culture.

Podcast

AI Governance and Board Accountability: Jeff Saviano on Responsible AI

Jeff Saviano explores why AI governance must become a board-level priority and how organizations can establish practical guardrails for responsible AI adoption.

Video

AI Reimagines the Marketing Funnel at Optimizely

Tara Corey of Optimizely argues that AI's real value comes from reimagining marketing processes entirely, not digitizing old ones, and that brand and human creativity are due for a comeback after years of performance-only focus.

Article

How European banks are building AI that lasts

European banks are better positioned than most to scale AI responsibly. They have the governance infrastructure, regulatory clarity, and proven use cases that many global peers are still building. The challenge now is whether they can convert that advantage into enterprise-scale deployment before competitors pull further ahead.

Article

From ERP capability to business execution

As Oracle Fusion Applications embed AI, automation, and modern user experiences into everyday business processes, organizations are finding that workflow redesign, governance, and user adoption are critical to turning ERP capabilities into measurable business outcomes.

Video

The Semantic Arms Race: Ben Hunt on AI and Narrative

Ben Hunt argues that stories move markets more than data does, and that AI has turned storytelling into a weapon most of us are not trained to see.

Video

AI Governance and Board Accountability: Jeff Saviano on Responsible AI

Jeff Saviano explores why AI governance must become a board-level priority and how organizations can establish practical guardrails for responsible AI adoption.

Report

Infosys Bank Tech Index: Retail and regional banks

This edition draws on 116 retail and regional banking respondents. They form part of Volume 6 of the Infosys Bank tech Index edition's larger base of 400 largest banks by total assets. This edition compares how retail and regional banking leaders view AI spend, their stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most. These views are benchmarked against the full survey group.