Middle East telcos transformation: From network providers to AI-first platforms
The Middle East has placed AI at the center of its economic future, and telecom operators are uniquely positioned to lead that transformation. This article sets out why the region's telcos must move beyond connectivity to become AI-native platforms, what that transition requires, and why the Middle East is better positioned to make it than almost anywhere else.
Yunex Traffic’s journey to a unified SAP S/4HANA core
Yunex Traffic streamlines its IT landscape by consolidating eight ECC systems into a single SAP S/4HANA core, enabling global standardization and scalability.
Article
CRM in a sovereignty driven world: The new architecture mandate
Salesforce CRM is evolving into a region aware, execution local architecture that balances global customer experience with strict local data sovereignty and compliance.
Article
Beyond the buzz: Why automakers are betting on software‑defined vehicles
SDVs represent a transformative shift in the automotive industry, evolving cars into continuously updateable software platforms that enhance user experience and operational efficiency.
Article
AI energy demand through 2030: Navigating the wicked problem of infrastructure and sustainability
AI is accelerating digital transformation, but electricity and grid capacity are becoming the constraint to further business benefit. Leaders should combine demand-side flexibility, efficient AI engineering, and an AI-first operating model to scale responsibly, sustainably, and competitively in the agentic era.
Article
Public sector digital transformation: Why change management matters more than tech
Digital transformation is progressing, but without structured change management, adoption and outcomes will lag.
Article
Healthcare needs a new control tower: Intelligent systems that streamline the workforce
Health systems have invested in digital tools, but fragmented systems still make staffing and care delivery harder than they should be. A unified workforce intelligence platform can help leaders anticipate demand, deploy staff more effectively, and reduce operational friction.
Article
Cell and gene therapy: Execution gap and distribution opportunity
Cell and gene therapies hold transformative potential, yet distribution remains a critical constraint. Scaling their impact demands coordinated redesign of logistics, infrastructure, and end-to-end delivery models.
Video
From Pilots to Production: Making AI Real in Financial Services
Leaders from Infosys and Motive Partners make the case that most financial institutions are moving too slowly on AI and the window to catch up is narrowing.
Report
Infosys Bank Tech Index: Volume 6 – March 2026
The sixth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, tracks their AI spend, current stage of AI implementation, and the functions where AI generates the most value and optimizes cost the most.
Article
A cognitive engine tuned for business
Transforming enterprise service management into a cognitive engine for business requires changes to business processes, the use of AI tools to drive efficiencies, and a clear focus on business needs.
Report
AI-first Global Capability Centers Index 2026
How Indian GCCs drive AI adoption and transformation.
Article
How generative AI is reshaping semiconductor design
Advanced nodes increase semiconductor chip design complexity, making it critical to balance power, performance, and area across the physical design process. This article explores how generative AI enables first-time-right silicon through continuous, learning-driven optimization.
Article
AI-driven fiber route optimization with GeoAI and LiDAR
Modern fiber planning demands intelligence, scale, and real world accuracy beyond static maps. GeoAI routing and LiDAR based 3D models work together to turn fiber planning into field validated, build ready network designs.
Video
Unlocking AI Value: Salil Parekh on ROI, Jobs, Data, and Governance
Salil Parekh explains how enterprises can turn AI investment into growth while managing workforce change and responsible adoption.
Video
The AI 10 Commandments: Jamie Metzl on Humanized AI
Jamie Metzl explores how AI can help humanity rediscover shared values and principles while ensuring technology strengthens, rather than diminishes, human potential.
Video
Making AI Real for Enterprises and Society
Leaders from Cognition, the World Bank, and Infosys discuss how agentic AI, software engineering, and global AI adoption are reshaping productivity, economic growth, and the future of work at scale.
Article
How to unlock value in telecom mergers: Best practices for integration success
Discover why technology integration failures cost more than the deal itself, and how an integrated technology strategy can transform chaos into competitive advantage.
Video
Credendo Rethinks Credit Decisions for a More Volatile World
Credendo and Infosys explain how automation, richer data context, and human judgment combine to scale smarter credit risk decisions.
Video
How Credendo Is Applying Agentic AI to Credit Insurance Decisions
Credendo leaders share how agentic AI is moving credit insurance from isolated insights to autonomous, production-grade decision workflows.
Video
Credendo Transforms IT to Enable Scale and an AI-First Future
Credendo leaders explain how redesigning their IT operating model reduced technical debt, strengthened resilience, and created the foundation for AI-driven value in credit insurance.
Video
AI, Insurance, and the Future of Autonomous Mobility with Precision Autonomy
Mark Halverson of Precision Autonomy and Atul Chaturvedi of Infosys discuss how AI-driven insurance models are becoming essential to scaling autonomous vehicles, drones, and physical AI safely.
Article
From pilot to production: How to scale AI in the SAP digital cores
Enterprise AI delivers the greatest value in SAP when it is embedded directly into SAP S/4HANA workflows using SAP Business AI, Joule, and SAP BTP, so intelligence becomes a secure, governed, production grade capability driving everyday execution rather than isolated pilots.
Report
The Manhattan moment for enterprise security
Enterprise AI threats have reached a Manhattan moment with the arrival of Anthropic’s Claude Mythos Preview in April 2026. Companies must quickly follow a clear security roadmap before attackers gain advantage.
Video
Jasmeet Singh explains why AI delivers value only when organizations align technology, talent, and trust at scale.
Journal
SAP Journal: Make your business unstoppable
The Infosys SAP Journal explores how SAP S/4HANA is shaping a new phase of enterprise transformation, where sustained execution, automation, and AI determine long term value.
Article
How AI is helping product managers and product owners
AI is improving the product management function by enabling faster decision-making and stronger strategic acumen, while supporting more data-driven and innovative product workflows.
Article
Customer servicing 2.0 - The 2030 AI-enabled ecosystem
AI is entering day to day banking service, driven by economics. By 2030, customers expect outcome led, safe service. Banks must replace fragmented models with end to end, predictive, governed AI.
Report
Tech Navigator: A path to the agentic-first enterprise
This edition of Tech Navigator aims to position your organization at the forefront of what’s coming next: a pragmatic, actionable, yet in-depth blueprint to architect the agentic-first enterprise from the ground up.
Video
Leading the Future of Aviation: Insights from Veronica Hull and Heather Figallo
Veronica Hull and Heather Figallo share how inclusive leadership, culture, and talent pipelines are shaping the future of aviation.
Report
AI Business Value Radar Public sector edition
Public sector organizations can unlock AI value responsibly, balancing governance, trust, and transformation to improve services and operations.
Article
How a unified AI platform can boost turnaround times for shipping companies
AI-driven document processing, rules, and orchestration boosted straight-through processing while reducing manual effort and turnaround time for a client.
Podcast
Will Leach on Mindstates, AI, and the Psychology of Influence
In a marketing environment defined by content saturation, accelerating AI adoption, and diminishing attention spans, business leaders face growing pressure to make every message count. In this episode of the Infosys Knowledge Institute podcast, Jeff Kavanaugh speaks with Will Leach, founder of Mindstate Group, about how behavioral science is reshaping the way organizations influence customer decisions.
Article
From AI hype to enterprise execution: Insights from ConsumerNext
How CPG, retail, and logistics companies can move out of the testing phase and put AI to work at scale.
Video
Securian on How AI Is Redefining Enterprise Operations
Frici Csatlós, SVP of Operations at Securian shares how AI, partnerships, and workforce transformation are redefining modern business operations.
Video
Will Leach on Mindstates, AI, and the Psychology of Influence
Will Leach explains how behavioral science and AI are reshaping marketing by shifting focus from brand messaging to the psychology of human decision-making.
Report
AI in retail: Business Value Radar 2025
Capturing value requires treating AI use cases as long-term products rather than short-term experiments, alongside a fundamental redesign of enterprise architecture.
Video
AI in Energy Trading: Speed, Transparency, and Smarter Decisions
This conversation explores how AI is transforming energy trading through faster decision-making, scenario modeling, and transparent, data-driven risk management.
Article
Why foundational transformation matters more than AI tools
AI delivers real impact only when built on strong fundamentals — aligned processes, trusted data, integrated platforms, and a workforce ready for change.
Podcast
Humans in the Loop: Foot Locker’s Approach to Quality, Innovation, and AI
This conversation with Sunita McCoy of Foot Locker highlights how human-centered quality engineering, observability, and AI-driven testing are reshaping enterprise transformation and scaling innovation with trust.
Video
Infosys Manufacturing Tech Index - AI Pulse
Infosys Manufacturing Tech Index research shows that execution is the critical factor in turning AI investments into real value in manufacturing.
Article
The cloud-first, AI-first mandate: Why business leaders shouldn’t wait
Facing shifting markets, rising expectations, and the 2027 end of SAP ECC support, businesses must strategically migrate to SAP S/4HANA to build an AI- and cloud-powered digital core for real-time, agile decision-making.
Report
Infosys Manufacturing Tech Index: AI Pulse
A biannual initiative that tracks AI adoption, investment, and outcome trends in the manufacturing industry.
Article
AI has scaled. Telcos must rethink enterprise models.
AI has moved from pilots to scale. But for telcos, legacy enterprise models are now the real bottleneck to value. Telcos must redesign how they operate, make decisions, and govern value.
Report
Education industry outlook 2026: Trends, insights, and growth opportunities
The global education market is growing, fueled by demand, technology, and innovation – despite challenges like teacher shortages and regulatory complexity.
Article
AI-Enabled Semiconductor Supply Chains: From Predictive Analytics to Autonomous Decision Support
Semiconductor supply chains face rising complexity, volatility, and geopolitical risk. This article shows how AI is evolving from predictive analytics to decision intelligence and outlines four priority actions to scale AI across the semiconductor value chain.
Video
From AI Pilots to Enterprise-Scale Value
Enterprises are shifting from AI experimentation to industrialized deployment, embedding AI into core operations with trust and responsibility.
Video
Infosys Topaz: Scaling Enterprise AI with Trust
Infosys Topaz combines architecture, governance, and ecosystem partnerships to help enterprises deploy AI responsibly at scale.
Report
AI in travel and hospitality: Business Value Radar 2025
The sector can accelerate AI-driven value creation through stronger change management and deeper employee engagement.
Article
Targeted innovation drives strategic gains in pharma, medtech, and care delivery
Organizations are modernizing legacy systems and enhancing daily operations across pharma manufacturing, medical device development, and healthcare networks, as demonstrated through four real world life sciences case studies.
