Agentic AI in Enterprise – An Interview on Strategic Use Cases and Adoption
Explore how agentic AI is transforming the way enterprises operate, decide, and grow.
Interview with Sophia the Robot: AI, Creativity & the Future
Explore how emerging technologies—AI, robotics, virtual reality—are reshaping storytelling, policy, and the human experience.
Article
A new approach to safe agentic AI
Agentic AI systems are increasingly woven into critical business processes, requiring reliability, security, and high performance to maintain user trust and operational efficiency. Here we introduce a four-level framework to govern agentic AI systems at scale.
Article
Mix, match, delight: How retailers can wow customers with composable commerce
Composable commerce gives retailers the agility they need now while creating the foundation for future innovation.
Article
The growth of AI: From university labs to real-world business impact
Dr. James Fergusson, University of Cambridge, shares the work done in the Infosys Cambridge AI Centre on transforming scientific research, and how this collaboration can impact business.
Article
Hyperscalers: The star ingredient in quick service restaurant operations
Tapping into the power of hyperscalers can help QSRs sharpen their order management game — boosting visibility, streamlining operations, and slicing costs along the way.
Podcast
AI in Waste Management: Turning Trash into Data
In this episode of the Infosys Knowledge Institute podcast, Chad Watt talks with Rebecca McMorris, Senior Director for Strategy, Planning, and Data Services at WM, North America's leading environmental services provider. They explore how WM is advancing AI-powered waste management to improve operational efficiency, reduce environmental impact, and boost the bottom line. From smart bins and AI waste management systems to recycling rate improvements and intelligent collection and disposal strategies, the conversation highlights how data, AI, and generative AI are driving innovation. Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.
Article
Data: A core requirement for successful AI
Lack of readiness is a key problem for businesses building AI products and services, and they must lay the groundwork here to achieve value.
Article
A much wider range of stakeholders from communities and different age groups must be included in discussions about artificial intelligence.
Video
Kardex's SAP Transformation: Unifying Global Operations by Enterprise-Wide Integration
CIO of Kardex Group, shares insights on automating processes and integrating systems using SAP RISE. Learn how Infosys' expertise drives success.
Video
AI in Waste Management: Turning Trash into Data
Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.
Video
Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs
Explore how SAP’s omnichannel customer engagement platform is transforming the future of marketing.
Report
Explore the seven trends intersecting digital technologies and life sciences that will enable leaders to harness rapid change and deliver breakthroughs for life.
Podcast
Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs
In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced marketing automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.
Report
Infosys Bank Tech Index: Volume 5
The fifth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, represents 98% of this asset pool.
Article
Best practices for building next generation payments infrastructure
Modernization is essential for banks that want to attract and retain customers who demand personalized experiences. However, modernization is challenging and expensive, demanding high-stakes strategic decisions.
Article
How AI is elevating marketing in financial services
Marketers in the financial services sector are finding new, innovative ways for AI to enhance customer experience, acquisition, and retention.
Article
Accelerating hybrid cloud with generative AI
A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.
Article
Cloud-agnostic operating model for multicloud resilience
For organizations that are multicloud by default, a cloud-agnostic approach will provide tools to take control of the complexity of a nonstrategic multicloud deployment.
Report
Tech Navigator: Agentic Enterprise AI Playbook
Explore the revolution of agentic AI, where autonomous systems adapt and act with minimal intervention, reshaping industries and unlocking new levels of innovation.
Report
Strategic takeovers, brand consolidations, and acquisitions of distressed businesses signal an era of industry transformation.
Article
How asset tokenization unlocks liquidity in capital market
Asset tokenization unlocks liquidity for illiquid capital market assets. Tokenization is created and managed through blockchain technology.
Article
How Al transforms underwriting in security issuance operations
The financial securities issuance process is cumbersome and time-consuming. With the help of artificial intelligence (AI)-powered platforms that leverage a mix of traditional and generative AI, the process can be eased.
Article
From delays to precision: How AI is optimizing last-mile deliveries
Artificial intelligence (AI) helps logistics companies in demand forecasting, fleet scaling, dynamically adapting to real-time factors, creating personalized delivery experiences, and reducing costs related to speedy last-mile deliveries.
Article
End-to-end visibility to streamline automobile production
As cars become increasingly software-defined, end-to-end visibility for hardware and software will play a critical role to streamline new product launches and their ongoing production.
Report
Infosys Global Insurance Journal
Explore how emerging technology can help insurers navigate emerging risks in a rapidly change world.
Article
Industry 4.0 for the process industry
Process manufacturing is asset-intensive, with Industry 4.0 playing an important role to improve profitability through preventive maintenance and autonomous decisions.
Article
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
Video
The Infosys Knowledge Institute: Insights that Drive Impact
Jeff Kavanaugh explores how the Infosys Knowledge Institute turns research into actionable insights to drive business performance.
Report
Semiconductor Industry Outlook 2025
In 2025, the semiconductor industry anticipates continued growth, fueled by advancements in AI, 5G, and automotive technologies, while navigating challenges in supply chains and geopolitical tensions.
Article
Democratizing alternative investments: Unlocking opportunities for retail investors
Retail investors are increasingly drawn to alternative investments for diversification, but hurdles like valuation, liquidity, and regulation slow adoption. Education, strategic allocation, and tech solutions can help unlock broader participation.
Event
Consumer Spotlight: CPG in 2025 - Trends, Tech Innovations, and Growth Strategies
Samad Masood moderates a discussion with Infosys experts on the future of the global CPG sector, covering growth opportunities, technology trends, and the impact of AI on brand value and supply chain efficiency.
Article
DeepSeek-R1, a large language model (LLM) introduced in January 2025, changed the conversation around artificial intelligence (AI) development and deployment, thanks to how it seems to achieve high performance at much lower cost than Google’s or OpenAI’s alternatives. But what does this mean for large enterprises?
Video
What's Next in Telecom with iD Mobile's Rohit Vedi
Rohit Vedi and Anand Ramakrishnan discuss iD Mobile’s growth, telecom challenges, and the role of AI, 5G, and strategic partnerships.
Podcast
AI and the Future of Learning with Padma Bhamidipati
From AI-driven learning platforms to personalized education experiences, AI is revolutionizing how individuals and enterprises approach skill development. In this episode of the AI Interrogator, host Kate Bevan is joined by Infosys’ Padma Bhamidipati to explore the evolving role of generative AI in education and training. Together, they dive into how AI is shaping the future of learning, from hyper-personalization to immersive experiences, while also addressing the critical balance between human interaction and AI-driven insights in education.
Article
How generative AI accelerates application modernization
Many organizations want to reap the benefits of generative AI but are held back by an outdated IT landscape. Fortunately, generative AI can also be used to speed up application modernization.
Article
An AI playbook for retail marketers
The future of retail marketing is AI-powered, but only the smartly integrated will thrive.
Video
Safe AI vs. Fair AI with Cornell University's Professor Aditya Vashistha
Cornell University’s Professor Aditya Vashistha unpacks the critical differences between safe AI and fair AI.
Article
Four design patterns to innovate around a bank's core
Financial institutions face numerous challenges with their legacy core systems. With four innovative design patterns, financial institutions can move to a “coreless” strategy that reduces costs, improves speed, enables scale and enhances digital capabilities without impacting the core systems.
Article
First impressions matter: Why banks must modernize client onboarding
Client onboarding at financial institutions is still an outdated and paper-based process. This hinders efficiency and personalization. Embracing digital solutions and best practices can streamline onboarding, enhance client experiences, and drive growth, positioning banks to thrive in a competitive and evolving landscape.
Article
A smart approach to payments modernization
Payment modernization is complex. Banks face challenges such as talent acquisition, strategic planning, cost management, and regulatory compliance. A target architecture centered around a payments integration and orchestration layer (PIL) and a chosen fit-for-purpose payment hub can help.
Video
Data Democratization with Databricks: AI, Open Source & Business Transformation
This episode covers key topics such as the implications of new regulations like GDPR and DORA, and the importance of open-source technologies.
Article
Prof. Aditya Vashistha, Cornell University shared deep insights on AI when he attended the Infosys Topaz Responsible AI Summit 2025 recently.
Report
Many companies are finding success with AI. Our research found that 19% of AI use cases achieve all business objectives — with 32% more following right behind and partially meeting their objectives. This signals a shift: Companies are moving from AI experimentation to scaling, while executives have shifted their mindset from use case functionality to business case value.
Podcast
Data Democratization with Databricks: AI, Open Source & Business Transformation
Exploring data and AI innovation with leaders from Databricks and Infosys, this discussion highlights the critical role of open-source technologies, governance, and AI in transforming business operations across industries.
Podcast
Jamie Metzl’s Superconvergence: The Intersection of AI, Biotech, and Innovation
In this episode, Jeff Kavanaugh, Global Head of the Infosys Knowledge Institute, interviews Jamie Metzl, futurist, geopolitical expert, and author of Superconvergence. Metzl explores how the rapid convergence of AI, genetics, and biotech is transforming industries, creating both immense opportunities and existential risks. He emphasizes the need for governance, human-AI collaboration, and value-driven leadership to harness these technologies for the benefit of society. The discussion highlights how businesses must adapt or risk obsolescence, particularly in healthcare, life sciences, and materials science. To learn more, listen to the full episode and explore Superconvergence for deeper insights.
Video
The Professionals: Inside the High-Stakes World of Cyber Defense with AlixPartner's Beth Musumeci
In this episode of The Professionals, explore the high-pressure world of cyber defense.
Event
AI, Law & Responsibility: Insights from Inderpreet Sawhney
Explore the critical role of legal and compliance teams in shaping the future of Responsible AI.
Article
How to balance people and technology for AI success
Successful AI implementations require blending technology strategies with a people-centric approach.
Report
Generative AI Radar: CPG Industry Report
While generative AI unlocks new possibilities for CPG companies, maximizing its business value demands the right strategies.
