Returns Management: Achieving the Point of No Returns
Retailers can reduce product returns and resulting losses through a combination of technology, employee training, and effective communication with customers.
The telco of the future: Generative AI as a force multiplier in product strategy
Telcos are using generative AI to craft new capabilities and build out their product strategy. However, failure is certain unless they take a long, hard look at their AI-first operating model.
An AI-first operating model: A new imperative for telcos
Generative AI is playing a decisive role in driving significant, disruptive advancements across the telco industry, with boardrooms rethinking what it means to be a telco in the first place.
Beauty and the Beast of Consumer Expectations
To continue to remain relevant, the beauty industry must find new ways and employ technologies including AI and AR to deliver superior customer experiences.
AI Interrogator: How can we make AI responsible with Clare McGlynn
How can we make AI responsible? Professor Clare McGlynn and host Kate Bevan discuss the challenges and missed opportunities to make AI more reasonable, using the recent case of Taylor Swift deepfakes as a jumping off point. This episode explores the urgent need for action in safeguarding privacy and dignity in the age of artificial intelligence.
AI Interrogator: AI, Data, and the Future of Healthcare with Lauren Bevan
In this episode host Kate Bevan interviews Lauren Bevan, director of consulting at Ethical Healthcare Consulting. They discuss how AI can address workforce shortages, standardize practices, and enhance clinical decision-making. The conversation covers applications in diagnostics, challenges related to data quality and privacy, and importance of data labelling.
A new approach to explainable AI
As organizations look for business value in generative AI, the focus will sharpen on trust and ethics, driving new ways of thinking about and demonstrating explainability.
AI Interrogator: The AI Gravy Train, Opportunism, and Innovation with Zoe Kleinman
In this episode of AI Interrogator, Zoe Kleinman, the BBC's Technology Editor, talks to host Kate Bevan about the recent AI Summit in Bletchley. Kleinman shares illuminating perspectives on OpenAI's trajectory, examines the role of Sam Altman, and explores the dynamics of opportunism within the evolving landscape of artificial intelligence, providing a unique insight into the forces steering the future of technology.
AI-powered innovation: Transform and thrive through creative intelligence
AI-first enterprises must develop strategic frameworks to identify experiences and processes that drive maximum benefit.
A multistrategy approach to minimize risks in legacy modernization
Business and technology experience varied outcomes from the same modernization journey. By pursuing a multimodal modernization strategy there is a larger chance to achieve success for both.
How to make banking tech investment count
Banks are increasing tech spend quarter on quarter despite a tough macroeconomic landscape.
Infosys Bank Tech Index – Volume 1
A quarterly report surveying the largest banks globally to benchmark their key technology priorities, performances, spend, and talent changes.
Securing AI from adversarial attacks in the current landscape
With the attack surface of new AI models increasing, businesses must ensure their defences match the speed of AI deployment. Doing so will build trust in generative AI systems and enable implementation at scale.
A Sustainable Way Forward for the Telecom Industry
To meet its ambitious goals, the telecom industry needs to embrace a variety of strategies and tools, from renewable energy power purchase agreements to energy management platforms
Our research shows that APAC firms spent $1.4 billion in 2023, and that is set to grow by more than 140% to $3.4 billion in 2024.
AI Interrogator: The Power of Teens' Voices in AI with TeenTech's Maggie Philbin
Maggie Philbin, CEO of TeenTech and former presenter on BBC's 'Swap Shop,' 'Tomorrow's World,' and 'Bang Goes the Theory' joins host Kate Bevan as they explore the role that teens play as stakeholders in shaping the ethical landscape of artificial intelligence.
AI and Retail: Everything Everywhere All at Once
To maximize the benefits of AI technology, businesses must consider where to use it, and how it can augment or accelerate human processes.
Generative AI for supply chain management
Supply chain management has been catching up in generative AI usage with significant potential in high priority areas.
What is Revenue Growth Management?
Ways in which businesses can use AI-driven tools, data, and analytics to increase organic revenue growth profitably.
AI Interrogator: AI's Impact on Journalism with Columbia Professor Emily Bell
AI is creating challenges and opportunities in newsrooms everywhere. Professor Emily Bell, founding director of the Tow Center for Digital Journalism at Columbia Journalism School and a leading thinker on digital journalism uncovers the intricate relationship between AI and journalism. Professor Bell talks to host Kate Bevan about unraveling AI's ethical complexities and transformative potential to shape the future of media.
AI Interrogator: AI’s Data Dilemma with Timandra Harkness
Timandra Harkness, presenter of the BBC Radio 4 series FutureProofing, delves into the complexities of data's role in AI. This conversation with host Kate Bevan addresses privacy concerns, transparency challenges, and the delicate balance required for ethical decision-making in the evolving landscape of artificial intelligence.
Harnessing synthetic data for human-centric AI
Synthetic data is key as advanced AI proliferates and will overshadow real data use by 2030. A human-centric approach to synthetic data adoption can manage risk and spur innovation.
A strategic dive into the digital operating model for an AI-first enterprise
Going AI-first is critical now. Firms need a new-age, start-up-like digital operating model.
Three Key Considerations to Adopt Generative AI in Capital Markets
Despite traditional caution and high regulatory barriers in the capital markets industry, generative AI is set to have a big impact on buy and sell side businesses.
A Standardized Model for Autonomous Systems Evolution
Standardized autonomous systems drive integration between disparate systems and unlock economies of scale.
AI Interrogator: Navigate Business AI with Shamala Sadananda
Discover how businesses are actually using AI. Senior Principal Technology Architect Shamala Sadananda gives host Kate Bevan an insider’s view of multimodal AI models, practical applications of AI, and ethical considerations.
AI Interrogator: Generative AI’s Impact on Europe with Ann-Kathrin Sauthoff-Bloch
European companies are working with generative AI to build tools and services. Managing Director of Infosys Consulting in Germany, Ann-Kathrin Sauthoff-Bloch, and host Kate Bevan discuss the cautious approach of European businesses towards AI due to regulatory concerns.
AI Interrogator: Generative AI Adoption Across Industries with Mona Dash
Learn how companies are deploying AI, the technologies being used and the sectors that are embracing it. Mona Dash manages AI and automation practice sales for Infosys in Europe. In this conversation with host Kate Bevan, Dash highlights the growing interest in generative AI and its applications in software engineering, customer experience, and contact centers.
Ahead in the Cloud: Marvell CIO Nishit Sahay on Semiconductors, Scalability, and Cloud Computing
Nishit Sahay, VP, Chief Information Office at Marvell Technology, explains why cloud is a place for generative AI.
Unlocking the AI-first enterprise: A generative AI blueprint
A generative AI reference architecture simultaneously future proofs and democratizes the technology.
Our research estimate that European companies are expected to spend $2.8 billion in 2024 on Generative AI initiatives – an increase of 115% compared to an estimated $1.3 billion in 2023.
Experience design: Toward AI-powered, immersive, and inclusive future
Experience design understands and harnesses user behavior and preferences to fashion experiences that are not just intelligent and customized, but also deeply engaging.
AI Interrogator: The Race to Regulation with Professor Lilian Edwards
Professor Lilian Edwards of Newcastle University joins host Kate Bevan of the Infosys Knowledge Institute to discuss where we are with regulating AI and the challenges in getting the global community on board.
The five pitfalls of M&A integrations
Mergers and acquisitions deliver significant value when done well. Yet, frequent exclusion of IT from the core processes leads to substandard business outcomes.
AI Interrogator: Navigating the AI Ethical Frontier with Dr. Kate Devlin
Dr. Kate Devlin, author and academic at King’s College London, joins host Kate Bevan, Infosys Knowledge Institute Senior Editor, with a concise look at AI's societal impact. The episode covers responsible AI, the ethics and human impact of AI while touching on hidden labor, supply chain, and AI's challenges and benefits in healthcare as well as concerns about AI’s threats to data privacy.
Going AI-first isn’t easy. Here we propose a seven-pronged framework to operate AI at scale, with confidence.
AI Interrogator: The Peril and Promise of AI Cybersecurity with Amber Boyle
Infosys cybersecurity expert Amber Boyle joins host Kate Bevan, Infosys Knowledge Institute Senior Editor, to discuss how AI can help security professionals get to grips with emerging threats. Amber and Kate also talk about the threats AI itself poses and how businesses should navigate this fast-changing landscape.
AI Interrogator: Evolution and Responsible Governance in AI with Rajeshwari Ganesan
Ethical AI is an urgent and hot topic as we try to stay ahead of this fast-evolving technology. Rajeshwari Ganesan, one of Infosys’s leading experts on machine learning and AI, joins host Kate Bevan of the Infosys Knowledge Institute to discuss the importance of human oversight and governance in building responsible AI.
Materials innovation and design enabled by 3D printing
Explore the emerging trends in additive manufacturing driving innovation in materials engineering and design.
Generative AI Radar 2023 – North America
Our research shows that businesses in the US and Canada are committing significant investment in generative AI because they see it as a driver of growth.
Ahead in the Cloud: Delivering Scale and Service in the Credit Union Cloud with Anurag Sharma
The primary focus of a technology in financial services is on delivering a seamless experience while doing it safely. That's what is unique about IT in financial services.
Cybersecurity: the guardian of digital transformation
A robust cybersecurity strategy demands adherence to both old and new regulations. Companies require a lasting cybersecurity plan that minimizes risks and boosts customer trust.
The Impact of Industrial Resilience
Explore the discussion about industrial resilience and its impact.
Banking Safely During The Crisis
Lax risk management practices money and erode customer trust. A move from sampling to continuous control monitoring (CCM), backed by emerging technology is the solution.
Ahead In The Cloud: Managing IT in a Technology Company with Nishit Sahay
Generative AI has a big role to play in making electronic design automation process more efficient. And cloud is a place for generative AI.
Supply Chain Transformation: Mastering the Platform-based Approach
Explore how a platform-based approach can help to address the challenges in supply chain management.
Data+AI Radar - Financial Services Industry
This is a major study that provides a comprehensive, six-point approach that can improve the financial industry's adoption of AI.
Green IT: From Back Office to the Front Row
Organizations need to better understand the benefits of green IT and how it can be applied to more demanding technologies and increasing numbers of devices.
Hydrogen: A Green Problem and Solution
A potential hydrogen revolution is underway as the world’s energy transition accelerates.
Ahead in the Cloud: The Joy of Software Testing with Deb Costello of Spark New Zealand
A tester's job is not to find defects. That's the outcome of what we do..