- Success Stories
An Asian automotive original equipment manufacturer (OEM) based in the United States wanted to integrate its Dealer Management System (DMS) with customer-facing systems related to sales, finance, insurance, and accounting.
Infosys’ solution ensured a seamless integration of systems based on the Standards for Technology in Automotive Retail (STAR) framework. Our solution helped the dealership network communicate better with customers and safeguard transactions.
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Infosys integrated mission-critical dealer management and customer systems using open standards Internet architecture. Our solution is based on the Standards for Technology in Automotive Retail (STAR) framework. It drives centralized, standardized architecture and message formats to support communication between dealers and customers.
The Infosys solution helped the automotive OEM –
Boost productivity at dealerships via real-time information exchange between dealers and customers
Facilitate ‘single version of the truth’ by eliminating data redundancy across systems