Leading payer organization implements cloud ecosystem to drive operational excellence

A mutual benefit and health plan looked to modernize IT infrastructure to ensure real-time access to member, provider and payer data; rationalize costs for stakeholders; and enhance the patient and provider experience through superior service.

Infosys implemented a cloud-first, data-driven ecosystem. We created an integrated enterprise data hub on Microsoft Azure to support machine learning and population health management. Our strategic partnership with Microsoft allowed us to use advanced cloud service components to accelerate development of the smallest practical product. Robust infrastructure configuration, cybersecurity and DevOps pipelines ensured smooth cloud operations at the payer enterprise.

Our data science professionals developed a data vault-based model and a scalable Metadata Driven Ingestion Framework for seamless data integration and consumption from multiple internal and external sources. Extreme automation and our pattern-driven migration approach accelerated migration of three billion historical records to the Microsoft Azure platform. Notably, our solution enabled the payer to improve timelines for designing care management plans by 2x.

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