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Success Stories

Healthcare

Case Study

Harmonizing Customer Support with AI-Powered Semantic Search for a Payer Contact Center

Case Study

Chronicles of Harmony - Interactive E-Book

Case Study

Cloud-hosted automated platform boosts care management at payor enterprise

Case Study

Leading payer organization implements cloud ecosystem to drive operational excellence

Case Study

Healthcare insurer accelerates sales with cloud enrollment platform

Case Study

Multi-state Blue reduces production defects by 30% through streamlined application testing

Case Study

Healthcare insurance portal enhances the user experience

Case Study

Attaining 99% claims processing accuracy for a health plan with a diverse application landscape

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Refreshing a personalized communication platform for a leading pathologist organization

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A healthcare firm’s journey towards achieving 96% precision in monthly claims reserve forecasts

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Elevating care management for a health plan covering 4.7 million members

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Tackling data security and access challenges for a multi-state health insurer

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Achieving Lightning-Fast Case Resolution In Under A Minute For A Leading Managed Care Company

Case Study

Multi-state managed care organization expands strategically with a playbook-driven growth approach

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Resolving grievances and appeals for a leading managed healthcare company

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Ramping up data operations efficiency for the cloud journey ahead

Case Study

Leading managed care organization conducts enhanced operations through streamlined processes

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Empowering a managed care organization to implement playbook-based cybersecurity strategy

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Modernizing legacy systems to elevate operational efficiency and member engagement for a health plan provider

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A leading health insurer bolsters cybersecurity to minimize vulnerabilities

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Breaking barriers to patient wellness through hyper-personalization and collaboration

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Leading Medicaid MCO successfully navigates market changes through lean operations

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Empowering A Health Tech Company to Diagnose Disease Onset Faster and Improve Treatment Pathways

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Empowering Actionable Insights for a Leading Health Insurer by Facilitating Flawless Data Migration

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Ensuring Harmonized Onboarding; Provider Data Access for a Regional Medicaid Payer

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Leading Healthcare Provider Cultivates Customer-centricity through Automated Enrollment

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Composing the melody for smoother operations for a leading health tech company

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How we helped a leading health insurer hit high notes through auto-adjudication of claims

Case Study

American Insurer Modernizes Data Platform for Better Service Delivery and Customer Engagement

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Embarking Large Scale Operations Transformation Journey to Optimize Cost and Sustain Business Growth for a Fortune 500 US Healthcare Payer

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Improving Constituent Experience via Contact Center Transformation

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Building resilience through Azure transformation for a large Health Care payer

Case Study

Expedited Execution for Acquisition and Expansion Programs for a Leading Health Plan

Case Study

Infosys Helps Molina accelerate Time-to-Market of Government sponsored Health Plan for Puerto Rico

Case Study

Aetna streamlines communications and improves speed-to-market with Infosys and HP Exstream solution

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Infosys partners with a Government department for implementation of Electronic Health records.

Case Study

Infosys Enables Health Insurer To Engage Patients in Their Healthcare Through Personal Health Record Model

Case Study

Infosys' Integration and Collaboration Solution Helps Mercy Health Plans Enhance Customer Satisfaction

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Portal Strategy and Technology Architecture Enhancement for a Pharmacy Benefit Manager (PBM)

Case Study

Infosys - Aetna's Trusted IT Partner for more than a Decade

Case Study

Long Term Care Partners Modernizes Core Systems to Optimize Operations and Support Growth

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Infosys developed an Enterprise Data Warehouse for a Commercial Health Benefits Company

Case Study

Establishing a Testing Center of Excellence for a Commercial Health Benefits Company

Case Study

Healthcare Major Accelerates Time-to-Market by 9 months using Service-Oriented Architecture

Case Study

Leveraging Service-Oriented Architecture for Competitive Advantage

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