Case Study

Increasing IT delivery capacity - Aetna Case Study

Throughout Infosys & Aetna’s ten-year partnership, Infosys has focused on providing best-in-class solutions, achieving client delight and delivery excellence, developing business, building strong relationships at all levels, and practicing people engagement.

Key Challenges

Aetna wanted to increase its IT delivery capacity and partner with a vendor who could operate from multiple locations, both domestically and globally. They wanted a partner who knew the healthcare domain, with technical expertise and innovative solutions, and had the ability to support complex and business-critical engagements.

The Impact

Technology migration to .NET and using SOA to allow IT systems to be scaled at lower costs.

Provided business analysts scalability by augmenting the IT department and preparing domain training material to reduce knowledge transfer costs.

Development of a management information system that helped reduce the time taken to tabulate and make available financial information in as few as 12 days, and provide a detailed drill-down capability to analyze data and pinpoint problems.

The Solution

The Infosys expertise across applications

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Infosys provided a wide range of services ranging from business consulting, application development, validation and testing services, systems integration, program management, requirements management, architecture services, maintenance, enterprise solutions services, and business process outsourcing.

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