Industry Segments

Cloud-based CRM Solution

As organizations integrate operations globally and strive to reduce spend, their key objective is to ensure agility and ubiquity of underlying systems. Veeva Systems is an innovator that offers fully integrated cloud-based solutions for the life sciences industry.

Infosys Cloud-based Customer Relationship Management (CRM) solution follows Veeva’s approach and minimizes IT costs by eliminating licensing and infrastructure costs. Our focus on CRM for life sciences organizations brings you best-practices that are embedded in the solution. Our Veeva trained and certified professionals are experienced in Veeva CRM across Rx and O2C functions. We use established processes for Siebel to Veeva migration and pre-defined process maps and test cases to help you address your CRM challenges successfully.

Infosys Cloud-based CRM solution enables you to:

  • Roll out CRM for sales and marketing processes within 6-10 months with 90 percent out-of-the-box processes
  • Improve productivity of your sales team in areas such as engaging customers in interactive discussions, capturing customer feedback in real time, and managing campaigns
  • Address the key needs of managed markets including e-signature capture, HCP spend
  • Ensure faster review process of promotional content through a pre-validated system
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