The energy landscape presents challenges as well as opportunities. Utility enterprises need to deliver a superior customer experience. The new age utility should provide reliable supply of power and gas from conventional as well as renewable sources of energy while managing an aging infrastructure and workforce. The opportunity: transform into an intelligent grid and become more responsive to digital consumers by exploring new engagement and business models.
Infosys helps energy enterprises chart a business transformation by harnessing digital technologies. Our digital navigation framework has five focus areas: Experience raises the bar in customer service by capitalizing on mobile and social media. Insight leverages advanced data analytics to undertake preventive asset maintenance. Innovate capitalizes on Artificial Intelligence (AI) and machine learning to predict user behavior and forecast demand. Accelerate leverages DevOps and Agile to implement business critical projects in a smooth and expedited manner. Assure safeguards the digital utility and protects customer data with robust cybersecurity policies.
Let us navigate the future by re-energizing your utility today.
Introduction to #NavigateTheFutureOfEnergy >>
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