Challenge

The e-commerce site of a farm garden supplies retailer had limitations that resulted in poor customer experience and loss of revenue.

Solution

Via a consulting engagement, we crystallized the requirement through competitor analysis and market research, before building a scalable, mobile-friendly e-commerce site that improved customer experience and increased conversion rates.

Find out more about how we can help you improve e-commerce experience for your customers.

Outcomes

  • Site revenue increase by 1500%
  • Application availability increased from 90 to 99.8%
  • Year-on-year sales increase of 100% since 2015
  • Site ranked World #1 for website experience in 2017