In the food distribution industry, reputation, trust, and success is defined by accuracy because inaccuracy means restaurants cannot serve meals their customers ask for. Also, for any large food service distributor, there are several laws of the land to be followed.
For our client, a large food distributor, requests of over 400,000 customers were landing in their booking management system every night as orders that needed to be delivered before the start of business next day. There were so many things that could go wrong and all these things depended on their IT systems.
Infosys stepped in and brought Infosys Automation Platform to automate tickets, compliance, and other processes. We automated our client’s entire infrastructure and applications, including the most critical — web ordering and warehouse management applications — to ensure fulfilment of orders.
Find out more about how automation can help you fail-proof your business processes.
tickets automated using Infosys Automation Platform
Sarbanes-Oxley (SOX) compliance ensured through automation
business impact of IT system failure