HFS Webinar: Just What Is a “Healthcare Digital Platform,” and Why Do They Matter?

Event Overview

HFS Research, in partnership with Infosys, surveyed 100 CXOs at health plans across the US and found that reduction of administrative costs, better risk and compliance management, and supporting increasing demand were the top three business objectives that a healthcare digital platform can address. Adding to it, 90% of C-level executives believe a digital platform strategy is very important for meeting their business objectives.

You can read the full study here.

In this webinar, we will delve into the key challenges across the health plan value chain and explore multiple paths to disrupt legacy health plan economics including a pay-as-you-go model and business outcome-driven KPIs to make healthcare digital platforms a reality today.

Key Takeaways

• What is the value proposition of digital platforms powered by emerging technologies (cloud, AI, process automation) for healthcare? Why does it make sense to explore it now?
• Why then despite urgent business imperatives and leadership support has the adoption of such a platform been slow?
• What are the practical approaches to drive its adoption and how do you mitigate the risks?

Speakers

Melissa O'Brien

Research Leader, HFS Research

Saurabh Gupta

President Research, HFS Research

Joshua Zalen

Vice President, IT Service Operations, Independent Health

Nick Carey-Sheppard

Sr. Advisor Conversational Design, CVS Health

Venky Ananth

SVP & Head of Healthcare, Infosys