IBM Pulse 2011

Event Details | Event Overview | Session Details | Speaker Profiles

Event Details

Date: February 27-March 2, 2011
Venue: MGM Grand, Las Vegas, Nevada, USA
Booth Number: G305

Event Overview

IBM Pulse 2011, a premier service management event, showcases practices, solutions and expertise that help organizations transform the way they design, deliver and manage business services. Learn how integrated service management provides visibility, control and automation needed to enable service innovation in a smarter planet.

Pulse 2011 offers technical and strategic insights that can help achieve:
  • Complete end-to-end view of a business service
  • Effective management of risk and compliance
  • Cost reduction and enhanced efficiency
Key Highlights of Pulse 2011:
  • 6,000 attendees including over 350 client speakers
  • IBM and industry-renowned speakers
  • Hundreds of technical and industry-focused business and IT leadership sessions
  • Hands-on labs, free certification testing and post-conference education
  • Solution Expo featuring over 180 exhibits, meet the experts sessions, expo theaters, client hospitality lounge, user community networking, and Business Partner café
  • Business Partner Summit
  • Exclusive networking opportunities

Session Details

Session 1

Infosys led Session: Smarter Asset Management in the Energy and Utility Industry
Date: February 28, 2011
Time: 14:30-14:50 PST
Location: Expo Theater 1
Speaker: Gopi Krishnan G.R., Delivery Manager and Lead - SCM Practice, Infosys Technologies

Session Description

EAM technology diffusion in Energy & Utility companies is now in a maturing space. With businesses going global and companies realizing need for a global view of their enterprise assets, traditional asset management implementations are reaching the end of their life. The focus going forward will be to address enterprise requirements for interoperability and compliance, while leveraging the best practices and asset utilization across the organization. The coming wave in this sector represents a leap forward from multiple “local” EAM systems to a true “enterprise” capability framework as companies upgrade and consolidates disparate EAM applications to enhance business performance and streamline maintenance costs. This session focuses on an innovative approach using adoption of best practices, benchmarking, process standardization and smart tools and templates to achieve enterprise-wide asset management capability via consolidation and upgrade to the latest Maximo versions.

Session 2

Customer Speaker Session: Post Implementation Panel: Improving Operational Performance
Date: March 1, 2011
Time: 17:00-18:00 PST
Location: Room 314 - MGM Conference Center - Level 3
Speaker: Ruchi Mitter, Senior IT Project Manager, Arizona Public Services
Uma Shankar Padhy, Engagement Manager - Utilities Industry, Infosys Technologies
Venkata Aduri, Technical Architect - SCM Practice, Infosys Technologies

Session Description

Arizona Public Service (APS) has recently implemented Maximo and will speak about the value of having an enterprise-wide system. APS will share their experiences with IBMs Utility focused Maximo solution, which has enabled them instill proactive, planned and deliberate processes to promote accountability, responsibility and compliance. APS will also share how standardization and automation of Work and Asset Management processes and resources helped them create a framework to improve and measure operational performance.

Speaker Profiles

Session 1 Speaker

Gopi Krishnan

Gopi Krishnan has over 15 years of industry experience. He heads the Supply Chain Management practice within Enterprise Solutions, delivering best-of-breed package solutions. His experience spans several supply chain functions like demand fulfillment, services supply chain, distributed order management, procurement, and Enterprise Asset Management (EAM) including packages such as JDA, Ariba, Sterling Commerce, and Maximo. He has authored several papers that provide thought leadership and has also been interviewed by media publications.

Session 2 Speakers


Ruchi has been managing IT projects in the CSS and T and D division for the past 15 years. She is currently leading a four year program implementing Maximo for utilities 7.1 to help standardize and optimize business processes.


Padhy has 17 years of consulting and industry experience. He provides IT and business consulting services to energy and utility clients. His experience includes IT strategy development, systems driven business transformation, application portfolio rationalization and modernization, process re-engineering, and commercial off-the-shelf (COTS) product evaluations in the EAM and CRM space.


Venkata has over seven years of IT experience in the Supply Chain/ EAM space. He is a solution and technology architect for EAM implementations. His areas of focus include Utility and IT Asset Management. He is currently part of a large transformation program at a leading North American electric utility firm.

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