Infosys Placed as Leader in the Everest Group PEAK Matrix® for Next-Generation Application Management Service Providers 2021

Bengaluru – February 8, 2021: Infosys (NYSE: INFY) has been named a Leader in the Everest Group PEAK Matrix® Assessment 2021, for Next-Generation Application Management Services. The report highlights Infosys’ excellence in Application Management Services (AMS), strong client orientation, and management of complex business-critical applications using next-generation application management principles. Significant investments in building IPs and partnerships to accelerate the application development process, deliver custom solutions to clients, and successful delivery capabilities amongst others, were key to Infosys being positioned as a Leader.

For the report, Everest Group assessed and analyzed 24 leading next-generation AMS service providers on the criteria of market impact, geographical presence, and dynamics of service delivery. Specific Infosys’ strengths called out in the report include

  • Strong value proposition for next-generation AMS around self-service and ‘Zero Touch AMS’ resolution, enabled through Infosys’ hyperautomation solutions and self-service through AI/ML tools
  • Fully-remote service delivery for next-generation AMS, enabled by Infosys’ Meridian platform
  • Increased focus on business outcomes and KPIs, in addition to SLAs, in its next-generation AMS portfolio enabled by the Live Enterprise Application Management Platform
  • Strong focus on talent investments and L&D programs for next-generation AMS skills while leveraging its Wingspan platform for training employees and client resources

To read a custom version of the report, please visit here.

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