Infosys Recognized in the Highest Tier of the HFS Horizons: Global Capability Centers (GCC) Services, 2026 Report

Infosys has been recognized as a Horizon 3 GCC Orchestrator - the highest tier in the HFS Horizons: Global Capability Centers (GCC) Services, 2026 report by HFS Research. The report evaluates GCC service providers across value proposition, execution and innovation capabilities, go-to-market strategy, and market impact. This positioning reflects Infosys’ ability to design, build, operate, and transform GCCs through an AI-first, platform-led, outcome-based delivery approach powered by Infosys Topaz and Infosys Cobalt’s suite of AI and cloud offerings. Infosys further strengthens its GCC capabilities through Agentic AI Foundry, part of Infosys Topaz and is a comprehensive solution designed to accelerate the development and deployment of reliable production-grade AI agents, and Infosys Topaz AI Next, the platform powering autonomous enterprises.

For the report, HFS assessed 24 global GCC service providers and offered a comprehensive view of their ability to deliver excellence, drive transformation, and enable innovation-led growth. The report focuses on the supply side of the market and includes detailed profiles covering strengths, areas of development, and Horizons positioning. The report categorized the service providers into three Horizons based on their capabilities: Horizon 1 (GCC Builders), Horizon 2 (GCC Accelerators), and Horizon 3 (GCC Orchestrators).

This recognition validates Infosys' deep domain expertise, AI-first approach to designing and scaling global capability centers, and strong understanding of the operating models and talent strategies required to build high-performing GCCs. By helping enterprises attract, develop, and retain the right mix of domain, technology, and AI talent, Infosys enables organizations to accelerate innovation, improve operational efficiency, and achieve measurable business outcomes. With over two decades of experience in transforming GCCs, Infosys supports enterprises across the GCC lifecycle through flexible models including Build-Operate-Transfer (BOT), Build-Operate-Acquire (BOA), Joint Venture (JV), Hybrid GCCs, Offshore Development Centers (ODC), and Assisted Build.

According to HFS Research, Infosys delivers measurable outcomes across the GCC lifecycle including 35% - 60% cost savings, 40% - 50% reduction in total cost of ownership in BPM-led transformations, 15% - 20% faster development cycles, and 20% - 25% reduction in IT effort through AI-enabled delivery. As enterprises increasingly reposition GCCs from cost centers to engines of innovation, Infosys helps bridge the gap between AI ambition and business value realization. Infosys’ integrated approach combines consulting, AI platforms, cloud capabilities, ecosystem partnerships, and talent transformation to help organizations build resilient and future-ready GCCs.

To learn more about the recognition, please visit here.