The Next Big Leap in Higher Education

Sentience and AI to Scale the Next Normal

The current crisis has exposed the shortcomings of educational institutes in terms of delivering on e-learning, offering skill trainings, technical certifications and micro-credentials. As companies shift towards skill-based hiring rather than degrees, these institutions will have to make a strategic digital transformation to remain relevant.

The modern educational institute will become a platform that distributes the ability to teach and learn, using artificial intelligence and IoT-based analytics. It will enrich every aspect of operations for all stakeholders, whether that’s driving enrollments, simplifying administration, improving retention, adding business value, or facilitating unlimited learning. Education 4.0 has gravitated towards personalized, collaborative, adaptive and experiential practices while facilitating unlimited learning and a strong business case for universities by increasing enrollment and retention rates.

The way to move forward in implementing this is identifying the strategic execution themes that demand priority attention and seeing them through in an agile and iterative format, building on the learnings of each phase along the digital transformation journey. This will deliver perceptive, intuitive and responsive outcomes across the education value chain.

Read this PoV authored by Thirumala Arohi Mamunooru, Senior Vice President and Head – Education, Training and Assessments, Infosys, to know more.