Infosys Recognized as a leader in Avasant Intelligent ITOps Services 2021- 2022 RadarView™

Infosys has been recognized as an Avasant RadarView

Infosys has been recognized as an Avasant RadarView™ leader for Intelligent ITOps Services 2020-2021. A comprehensive evaluation of 45 top-tier providers enterprise adoption of intelligent ITOps services, the study assesses service providers across three dimensions: practice maturity, investment and innovation, and partner ecosystem.

In its report, Avasant highlights how Infosys has been delivering business benefits to clients through industry-specific IPs and solutions, strategic acquisitions, focused investments on next-gen technologies, and robust partner ecosystem.

The evaluation highlights the strengths of Infosys in the following areas:

  • Practice Maturity: With expertise across technology and domain, Infosys has developed a mature ITOps practice that embeds AI, analytics, and aut oma tion across all IT services including cloud and infrastructure management, application maintenance and migration, and modernization.
  • Investments and Innovation: To enable100% zero touch operations, Infosys is investing in IP, solution accelerators, and reusable repositories to deliver sel f healing bots and predictive and preventive algorithms. It has invested in over 25,000 reusable cloud assets and plans to increase its bot library from 7, 000 to 25,000 in 2021.
  • Partner Ecosystem: To deliver best in class IT solutions, Infosys has established partnerships with Dynatrace, Splunk, Broadcom and AppDynamics for AIOps (observability and telemetry) capabilities; UiPath, Automation Anywhere, and Blue Prism for RPA; and Nvidia, Apptio, Cisco, and Pega for clo ud automation and governance.

"To quickly prevent, discover, and resolve IT operations issues, enterprises are transitioning from a software-defined infrastructure to an autonomous IT infrastructure that can self-heal and self-monitor. Infosys has supported IT teams in this transition by delivering zero-touch operations through predictive, preventive, and self-healing capabilities. It is backed by Infosys's joint product development and GTM strategies with leading technology providers to provide best-of-breed solutions in a unified platform.

With a repository of 25,000 reusable cloud assets and 14,000 microbots, Infosys is well-positioned to reduce time-to-market and the total cost of ownership, which has been particularly important, as several enterprises struggle with the need for quick automation due to the pandemic.

Infosys's suite of intelligent IT transformation offerings, in conjunction with several strategic investments in new automation artifacts to make network and cloud operations autonomous, has placed Infosys as a leader in Avasant's Intelligent ITOps Services 2021-2022 RadarView."

- Chandrika Dutt, Principal Analyst, Avasant

Read Infosys RadarView™ profile here

Read Avasant’s Intelligent ITOps Services 2020-2021 RadarView™ Report excerpt here