Insights
The Funnel Podcast: Why Does Customer Engagement Matter?
This month on The Funnel, hear Ashley Mutt from Blue Acorn iCi, An Infosys Company, on how organizations can benefit from providing a seamless customer experience with the help of a customer engagement team.
Listeners will learn:
- The impact of having customer engagement as a business focus
- The potential challenges associated with having a customer engagement team
- How technology changes have impacted customer expectations and experiences
Listen to the full episode here.
- Follow Blue Acorn iCi
- Follow Ashley Mut
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