Insights
Infosys GCC Journal 2026
Global Capability Centers (GCCs) have emerged as critical enablers of AI transformation for their parent companies. GCCs are now evolving into AI-first innovation hubs of strategic importance - redesigning business processes, accelerating product innovation, and embedding AI into the heart of operations.
The Infosys GCC Journal draws together the perspectives of Infosys GCC leaders and implementation experts covering the most topical industry themes.
This edition focuses on:
Exploring how GCCs have evolved from cost-focused back-office centers into AI-first innovation hubs. As enterprise AI moves from pilots to scaled deployment, GCCs are increasingly valued for their talent depth, governance maturity, and proximity to core business processes.
Successful AI adoption requires more than isolated pilots; it demands an AI-first mindset embedded in business strategy. Find out how GCCs are helping enterprises accelerate this shift by integrating AI into operations from the outset and driving enterprise-wide value.
India has become a leading destination for AI-first GCCs, combining mature capability center experience with deep technology talent. Explore how enterprises are modernizing, innovating, and industrializing AI while balancing cost and growth priorities.
GCCs are now strategic business partners that require board-level direction and governance. Discover how enabling the right leadership mandate can ensure talent is scaled, innovation is accelerated and enterprise growth is achieved.
Building a successful GCC requires early alignment across strategy, governance, talent, regulation, and emerging technologies. Explore how to execute a successful strategy to establish a GCC in India.
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