An American aerospace consumables provider was challenged by high frequency, labor-intensive shipping processes. The legacy system involved manual entry on a portal and generation of sales orders, which risked errors.
Infosys implemented robotic process automation to transform warehouse operations at the aerospace enterprise and accelerate process cycle times. Our team automated the Sales Order (SO) and Advance Shipment Notification (ASN) processes in the aerospace and energy division.
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End-to-end process automation eliminates errors
Infosys automated sales order and advance shipment notification processes to ensure faster shipment. Our team deployed two process robots to achieve end-to-end automation.
When a business user places an order, an e-mail activates the sales order robot while the ERP system alerts the advance shipment notification robot. Both robots perform their respective functions and generate a report on completion.
Infosys implemented robotic process automation to transform shipping documentation
Robots process up to 6,000 sales orders and more than 6,000 advance shipment notifications every month
Automation reduced average processing time from up to 10 minutes to a few minutes