Business process automation- A detailed study of the existing processes identified redundancies, and opportunities for reducing the operations cycle, improving workflow and infrastructure. The processes were then streamlined for superior performance and customer satisfaction.
Following process optimization, an analysis of application portfolio was undertaken for harvesting business services from legacy applications.
Program management- the solution spread over 4 years and a strong program management framework was set up to ensure all commitments were met.
Technical Solution- Infosys established a dedicated technology team that worked with the architecture road map of the program, coordinated with the client and ensured architectural consistency across multiple projects in the program.
Delivering on the solution-Infosys delivered the projects on time and ensured successful implementation because of capable project management a strong focus on quality processes.