Infosys Assist Edge
Infosys AssistEdge is a first-of-its-kind customer service platform. It helps contact centers, and delivers seamless customer service through smart offerings.
Infosys provides an enterprise product that pulls in relevant customer information from across diverse applications into a single plane.
We provide a smart collaboration product that supports multichannel, multimedia and multi technologies. Provides dynamic and intelligent access to subject matter experts.
Enables self-help for customers using various tools and capabilities such as virtual agent widget, advanced knowledge management, domain ontology and natural language processing