Infosys implemented a digital system for order management –
Quoting tool: automates quote generation and delivery, and processes up to 10,000 lines per quote. It helps sales and product teams handle small as well as large quotes in a single application. In addition, the tool enables reuse of quotes across sales orders, and supports offline processing of quotes for large sales orders.
Rules engine: manages pricing rules and analyzes ~ 6 million items across customer, supplier and enterprise part numbers to offer the best price to each customer.
Standardized infrastructure: uses Service-oriented Architecture (SOA) to seamlessly integrate the quoting tool with enterprise systems. It facilitates order fulfillment as well as financial reporting.
Analytical model: predicts order margins accurately, which helps the enterprise better negotiate terms such as supplier credit and customer discount.
In-memory computing: boosts performance of the application via real-time integration with SAP systems for pricing, product and order management.