Millennial travel is shaped by personalized service and e-Commerce. The service provided by your front desk and guest relations teams, the level of interaction across digital and social channels, and the convenience of online transactions, determine the travel experience... Read more
Your hotel, resort, or casino delivers a superior guest experience across touchpoints when you sense customer behavior and respond to demand. IT infrastructure can be a business catalyst by enabling you to enhance operational efficiency and identify new revenue streams... Read more
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