Significance of ERP in Empowering Pharma – The HuaHai and Infosys story


On VoiceAmerica’s “Coffee Break with Game Changers”, the radio business talk show presented by SAP and hosted by Bonnie D Graham, participants had a conversation about what’s worrying today’s C-suite the most – the need for a comprehensive ERP solution. Inspired by a quote by Eric Pearson, the CIO of InterContinental Hotels Group, "It's no longer the big beating the small, but the fast beating the slow", the discussion looked at how enterprise resource planning (ERP) capabilities can help companies in the life science industry stay ahead of the curve even when making their entry into new markets.

Participants who reflected on what it takes to drive business growth with an ERP solution, were:

  • Sandy Zhou, CIO of Zhejiang Huahai Pharmaceuticals Co., Ltd.
  • Vivek Ruikar, Senior Sales Leader of Infosys

During the conversation, Sandy revealed that her company was in the process of entering the US market and needed a scalable ERP solution to support this growth. Adding to this were the challenges of moving their entire infrastructure from the datacentre to cloud computing and of establishing their datacentre within 6 months. Overall, they needed the support of a partner who could help achieve all this, within the time-frame provided, and Infosys did just that.

Vivek shared about how collaborating the right way with clients can help provide the support needed to implement a strong ERP solution and can result in a successful business case. Vivek spoke about how Infosys CaPSule has three key features that enable it to deliver the edge that businesses need from an ERP solution. He stated that firstly, Infosys "CaPSule is on S4/HANA. It is a completely configured end-to-end business processes instance that can be on cloud or on-premise. It has 70+ end-to-end business processes for pharma manufacturers, med device players and supply hubs, comprehensively configured in it."

Secondly, it has a complete list of documentation necessary for SAP implementation and also has 35+ country-specific requirements, pre-built in it, so that it can handle the needs of businesses with a global presence. Vivek said that thirdly, it has all the implementation accelerators that it brings to customers. Vivek then went on to speak about the relevance of Infosys CaPSule for life sciences, especially in the highly regulated environment that companies function in.

To discover all about it and more, listen to Vivek on "Coffee Break with Game-Changers".

To see a video recording of the same, visit Link.