Infosys solutions simplify invoicing and data management
Iroquois Gas Transmission is a partnership of five US and Canadian energy companies that operates an interstate natural gas pipeline.
Iroquois Gas Transmission sought to upgrade IT systems to address several issues –
difficulty in printing reports
cumbersome user interface
reduction in the time required to produce a single invoice
Significant savings in cost and effort for reporting
"The IOL survey results were excellent. In every area, we scored at least 10% over the previous survey. The scores and feedback reflect that Iroquois customers are pleased with the IOL web application".
– Lisa Krohne, Business Lead, Iroquois
Iroquois exceeded industry benchmark status in the regional pipeline category
of users voted IOL 4-5 on availability
ranked 4-5 on speed
ranked 4-5 on user friendliness
voted 4-5 on connectivity
Looking for a breakthrough solution?
Infosys reengineered IOL using a web-based framework. Our web solution provided convenient printing as well as a ‘save’ feature in diverse formats.
We transformed the user experience by incorporating functionalities such as a tabbed screen for smoother navigation, a collapsible tree view menu, advanced sorting, and collapsible panels. We incorporated a user-friendly interface and functionality to save output in Adobe Portable Document Format.
We redesigned business-critical applications at Iroquois to improve the user experience
Our development team maintained the design and structure of the legacy application to ensure continuity in application usage by users.
Infosys reengineered Iroquois Gas Invoicing (IGI), a local application to calculate and generate invoices for customers. We transitioned it from a Citrix-based Microsoft Windows application to a web solution for automating invoice calculation.
We streamlined the Electronic Data Interchange (EDI) system at Iroquois to improve speed and performance. The EDI upgrade had a zero defect score during user acceptance testing. Post-implementation, Iroquois ranked it as the best project implementation as of date.
99% of Users voted IOL 4-5 on availability
89% Ranked 4-5 on user friendliness
95% Ranked 4-5 on speed
95% Voted 4-5 on connectivity
Next Case Study