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Identifying opportunities to grow revenue

Overview

The Infosys Utilities practice combines open source tools with proprietary components to create an enterprise analytics framework. Our analytical processes and statistical models offer real-time visibility into key performance indicators, which helps realign operations from a business standpoint. Our ecosystem accelerates data retrieval, while self-service reporting tools and dashboards facilitate drill-down for reactive as well as predictive interpretation.

Our data analytics systems harness enterprise data, including device-specific consumption, weather, grid operations, geospatial asset location, supply constraints, and business risks. Nuanced insights improve operations across functions – customer and field service, project management, demand and supply management, fraud and loss prevention, inventory optimization, and asset management.

Our competency development center drives continuous enhancement of technology and domain capabilities.

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Infosys utilities enterprise analytics footprint

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Challenges & Solutions

Team of functional experts, data scientists, analysts, and technical professionals.

Infosys Skava, a cloud-based user experience management platform, enables omni-channel consumption of content and artifacts across the enterprise.

Infosys Information Platform (IIP) eliminates unplanned service interruption and extends the lifespan of power generation / distribution equipment through predictive maintenance.

Resource Center

Case Studies

CRM framework boosts customer satisfaction score by 4%

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Case Studies

Electric utility implements flexible pricing engine

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Clients Speak

Anglian Water integrates enterprise systems for real-time data

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Article

Infosys, a major service provider: IDC MarketScape for EMEA Utilities 2017

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