Utility addresses customer care & billing exceptions with RPA
Energy utilities are rapidly adopting technology to keep operations costs in check and boost customer satisfaction. In this video, learn how an Arizona-based utility needed to effectively address its customer care & billing exceptions. They turned to Infosys to adopt AssistEdge robotic process automation and the result was lower exception handling time, lower human effort and lower back-office operations costs. Watch the video
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.