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Retired healthcare worker Nancy Roberts longed more than ever that she could be back at the hospital. The pandemic raging on across the UK made Nancy wish she could do something to help. An NHS provider's video exhorting healthcare professionals to stand up, step forward and save lives roused her from her reverie and retirement.
A quick look behind the scenes
Infosys instituted a robust, enterprise-scale workplace management system
With applied AI the system automates workforce shift planning and scheduling across multiple depots
It uses RPA to automate most manual tasks
The system is cloud-based and allows employees to check and manage their shifts from a mobile app
It even gamifies shift-related attendance for employees
