Event details | Event overview | Session details | Speaker profiles
Event details
Date: June 07 – 09, 2015
Time: 7:00 a.m. EDT onwards
Venue: Booth #06, Rosen Shingle Creek, 9939 Universal Blvd, Orlando, FL 32819, US
Event overview
PegaWORLD brings together business and technical visionaries from some of the world's leading companies to discuss the role technology plays in the success of their organization.
Connect with Infosys
Infosys is a Diamond sponsor and exhibitor at PegaWORLD 2015. Connect with us at booth # 06 to see and learn more about our solutions and capabilities built on the Pega platform. At this year’s event, Infosys will showcase the below solutions:
- Infosys Loan Origination Platform (iLOP)
- Infosys Code Review Exception Diagnostics & Insights Tool (CREDIT)
- Infosys Complaints Resolution System
- Enterprise Telecom Order Platform (e-TOP)
- Infosys Pega Refresh Kit
- Infosys McCamish VPAS® Customer Service Work Desk (CSWD)
Session details
Breakout session 1
Title: How Proximus is Delivering Superior Customer Experience Through Superior Order Fulfillment
Date: June 08, 2015
Time: 2:30 p.m. EDT
Location: PANZACOLA F-4
Speakers:
Martin Stein, Senior Technology Architect, Infosys
Tom Bruelemans, IT Project Architect, Proximus
Breakout session 2
Title: Infosys: Building World-Class B2B Customer Services at Cisco
Date: June 08, 2015
Time: 3:30 p.m. EDT
Location: PANZACOLA H-3
Speakers:
Steve Power, Senior Director, Order Management Services Customer and Partner Experience, Cisco
Sameer Ranabhor, Senior Client Partner, Infosys
Speaker profiles
Martin Stein
Senior Technology Architect, Infosys
Martin has over 15 years of experience in the IT industry covering various business domains such as insurance, German government, banking (Switzerland), and telecommunications. Starting out with general Java Web technologies, he has been focusing on BPM and especially Pega PRPC for the past eight years. For the last two years, he has been the lead architect for a Pega based order management solution in a major telecommunications business transformation project.
Sameer Ranabhor
Senior Client Partner, Infosys
Sameer has over 20 years of experience in the consulting industry. He manages a portfolio of large and strategic accounts in the high-tech sector. He has been instrumental in managing large global teams and complex programs. Sameer is a proven leader with expertise in envisioning and delivering business transformation programs.
