Date June 4 - 7, 2017

Location MGM Grand, Las Vegas

Both 7


Infosys is a Diamond sponsor of PegaWorld 2017. This is a four–day conference for business and IT professionals, decision makers, and Pega users to listen, learn, and connect with the best in the industry.

PegaWorld is Pegasystems’ annual user conference, which gathers industry trailblazers from around the world to share the secrets of their business success. The event brings together more 4,000 attendees from over 400 global organization from different industries, roles, and company sizes. It is packed with learning and inspiration, providing an opportunity to listen to over 100 leaders from world-renowned brands sharing best practices on topics such as digital transformation, mobile, and omni-channel customer service.

Our joint success stories with Pega have helped our customers transform their businesses and digitize their journeys. Our theme for this year is 'Be more. Do more. Amplify human potential' which truly reflects our belief towards harnessing organizational potential and abilities to become more customer obsessed.

Solution showcase

  • Infosys Enterprise Telecom Order Platform
  • Pega platform using Infosys CREDIT
  • Customer borrowing experience using iLOP (Loan Origination Process)
  • Infosys Complaints Resolution solution
  • Robotic Process Automation – Now is the time to be future ready
  • Enhance customer experience with back-office automation

Connect with Infosys

Visit Infosys at Booth 7 to meet our experts and learn how we can help you be more, do more, and amplify human potentials. Our leadership team looks forward to interacting with you at the event.

Session Details


Transforming to world-class digital operations through business process management (BPM)


Chat Villarosa, Senior Manager - BPM Delivery - World Class Customer Service, Cisco Systems, Inc
Ajith Pillai, Principal Engineer, Cisco Systems Inc.
Anand Bandi, Director, Client Services, Telco; Infosys

In this session, the speakers will discuss on how Infosys in partnership with Pega enables digitization to simplify, standardize, and automate processes that drive Cisco's customer service and completely transforms them to world-class standards.