Date June 3 – 6, 2018

Venue MGM Grand, Las Vegas


PegaWorld is Pegasystems’ annual user conference, which brings together industry trailblazers from around the world to share secrets of business success. We, at Infosys, are a Diamond sponsor of PegaWorld 2018, which is taking place during June 3 – 6 at the MGM Grand, Las Vegas. The event provides a valuable opportunity to meet more than 5,000 information technology (IT) professionals, decision makers, and Pega users from some of the world’s best brands.

We are the strategic consulting partner for Pegasystems and have won numerous accolades from them, including the coveted Thought Leadership Partner of the Year for 2016. Some of our joint transformational implementations have been the best in the world, including the project that was rolled out to more than 100 countries to enhance customer experience on cloud in 57 languages. We have gradually re-designed our practice from traditional business process management (BPM) to digital process automation, by stitching services across BPM, case management, real-time decision-making, robotics, artificial intelligence(AI), and machine learning (ML). With our new-age, digital, business automation service offerings, we are able to amplify business for our customers.

In addition, Pegasystems has repositioned itself from focusing on BPM technology to dynamic, strategic, application platforms and digital process automation platforms. This gives us a huge opportunity to jointly target the extended market space of USD six billion by 2021. Within Infosys, the Digital Process Automation practice is one of our highest growing portfolios with over 60 active clients and 100 plus engagements having more than USD 100 million annual revenues. Our joint success stories with Pegasystems have helped our customers transform their businesses and digitize their journeys. So, if you are looking for digital transformation or want to set-up digital operations, join us to meet your prospects/customers at this year’s PegaWorld.

Tech Pavilion Showcase

Our theme for this year, which we have aptly named as ‘Digitize the core to amplify experience,’ truly reflects our belief towards harnessing organizational abilities to become more customer-focused. We will be stationed at booth 3 in the Tech Pavilion. This is where our experts will showcase end-to-end demos including our unique and custom demos per vertical that enable digital transformations. These include, digital bank of tomorrow, digital insurer of tomorrow, business-to-business (B2B) customer service for manufacturing customers, and many more. Join us to know how we can help you to solve some of the greatest business challenges.

Key Demo Showcase

Digital Government Platform
Digital Government Platform to delight citizens by improving self-service, reducing service delivery time, the power of Pega platform, robotic automation and AI capabilities to amplify Citizen Potential (CzP) and Citizen Experience(CzX)

Digital Insurer
Helps insurers make better decisions, automate processes and deepen connections with customers and employees. Leverages Pega Decision Hub, RPA, Text Analytics and NLP

Intelligent B2B Order Management
Power of DPA for order management, to help manufacturing companies deliver better customer experience and realize operational efficiencies through BPM and robotics based process orchestration/automation, RPA, Text analytics and NLP driven interactions

Green Digital Bank Solution
Personalized customer experience using Omni channel. Amplify the power of Pega platform for OCR, RPA, ChatBot and AI capabilities to wow the customer. Enhanced customer’s happiness index collaborating Digital ecosystem

Meter-To-Cash Automation for Utilities
Enables utilities to leverage their existing technology assets and investments to provide a differentiated customer experience with Channel-less interactions, Case Management, Robotics, AI/ML wrapping existing systems

Digitizing Provider Credentialing
Provider verification by leveraging Pega Robotics to reduce turnaround time for background checks on individual practitioners or a group of practitioners for a practice group


Session details

We also have a breakout session with Allianz Global on ‘transforming claims handling with a next-gen digital solution that drives insurance organizations to be future-ready’. Along with Allianz Global Corporate and Specialty (AGCS), we are transforming claims as a strategic function by digitizing, automating, and rationalizing legacy systems to deliver a unified, global, claims platform. Learn how Pega BPM has helped in this transformation journey and how analytics, robotic process automation (RPA), and machine learning are being leveraged in the evolutionary process.

Visit us in the Technology Pavilion to learn more about how our offerings leverage Pega’s suite of products that enable enterprises to be future-ready and achieve more by accelerating digital transformation and customer experience journeys in this ever-changing world.

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