Date October 2 - 4, 2018
Venue: Fairmont Grand Del Mar, San Diego, CA
Infosys is the Retail 2025 Shopper Study sponsor at the Retail Experience Summit 2018. With an elite audience of 100 senior level attendees, 16 speakers, and opportunities for one-to-one networking; the RES summit provides an excellent platform to connect with leaders and decision makers from the retail industry across North America. The theme of the event is centered around the key trends that will shape the future of retail industry and how technology will play a pivotal role in transforming customer experience and creating frictionless customer journey.
Using technology to increase customer convenience, optimize workforce management and enhance customer experience are the key trends that will shape the future of retail industry. According to the Digital Outlook: Retail Industry report commissioned by Infosys, retailers believe that investing in technology to personalize marketing campaigns (52%), increase consumer convenience (50%) and create platforms to improve retail workforce management (47%) will positively impact their organizations in the next three years. As per the study, retailers are planning to achieve these outcomes by investing in technologies like AR, big data analytics, AI and blockchain among others.
Listen to our experts discuss some of the key business and technology trends and share insights on how retailers can rethink retail to reinvent shopper’s journey.
October 4, 2018
9:05 AM – 9:55 AM PDT
Parag Jain, Vice President and Head - Consumer Retail Logistics, Americas, Infosys
In this keynote session, listen to RIS News and Infosys speakers discuss the findings of the Retail 2025 Shopper Study and Digital Outlook: Retail Industry reports. Learn about the mega trends that will impact the retail enterprises and how you can leverage digital technologies to shape the future of retail.
Read Parag's blog to learn more about these trends and technologies.
Know more about our Retail Industry Offerings