Webinar: Navigating Superior Experiences by Digitizing Operations

Webinar overview

Heard this before? - How do we find new ways to give customers more? How do we do it better and faster than the competition? How do we connect the front and back offices seamlessly? How do we not get locked in our own complex legacy landscapes? How do we engage our end-customers contextually?

Enterprises of today continue to grapple with the above fundamental challenges and are coming to understand that to thrive in this customer age, experience and efficiency are the currency that fuel this new reality. Technology partners today need to collaborate with businesses to evolve a technology framework with a set of synergistic capabilities that help them succeed in this fast-moving digital world, react quickly to market opportunities and consistently produce delightful customer experiences.

We invite you to join us together for this webinar with Forrester and Allianz Global Corporate & Specialty SE to gain insights as to how can you accelerate your digital journey and bring in customer delight. We will share insights on how we help enterprises navigate through their journey by digitizing the operations and enabling new forms of innovation, providing a positive impact on customer experience.

Key highlights:

• A fresh approach towards digital business platforms
• Techniques for renewing the core whilst leveraging on existing investments
• Using Robotics, AI and ML to improve on effectiveness
• Learn from Allianz Global Corporate & Specialty SE. on how they 'Transformed claims handling with a next gen digital solution enabling insurance organizations to be future ready'

Speakers

Rob Koplowitz, VP, Forrester Research

Srinivas Kamadi, VP and Service Offering Head, Enterprise Application Integration and Services, Infosys

Erika Cubova – Head of Claims Information Management and Processes, Allianz Global Corporate & Specialty SE

Alla Golovanova – Global Claims Digitalization Lead, Allianz Global Corporate & Specialty SE

Looking forward to having you join us for this engaging session!