Date Wednesday, November 18, 2020

Duration 60 minutes

Event Overview

Human resources strategies have been upended by COVID-19. The pandemic changed workplaces faster than anyone was expecting, and has affected more people than anyone wanted. But there is a bright side. Both productivity and employee engagement have spiked for many companies. Now HR leaders are looking at how they can sustain these boons, while transforming themselves to better support colleagues through some of the new challenges remote working brings.

This is a key moment. The perfect time to reinvent HR for the 21st century.

Watch the panel discussion replay and listen to highly experienced HR transformation leaders as they share their reviews on how to reimagine the future of employment and working, how to overcome the challenges, and how to maximize and sustain the benefits.


Panelist Details

Sandy Maynard

Sandy Maynard - CETL, Executive Director of Enterprise Systems, San Francisco Unified School District

Sandy has spent her career in K-12 Technology serving in numerous CTO and Executive Director roles for small, medium, and large school districts. At SFUSD, she is responsible for tech-enabled projects including ERP implementation, unified data systems supporting personalized learning environments, device access, and classroom reconfiguration. Outside SFUSD, Sandy assists districts across Oregon and Washington in understanding and implementing Student Data Privacy requirements in district technology and contracts. Sandy also serves with CoSN (the Consortium for School Networking) on their practice-based certification program available to education technology leaders providing thought leadership resources, community, best practices, and advocacy tools to help technology leaders succeed in the digital transformation.

Samantha James

Samantha James - Managing Director Household Customer Services, Welsh Water

Sam started her career as a Chartered Accountant, working with PricewaterhouseCoopers. She has spent 20 years working in the water sector, where she is now Managing Director of Household Customer Services for Welsh Water. Here, she is responsible for all frontline customer service to 1.3m households across Wales and parts of Herefordshire and Deeside.

In the last few years, Sam has led on the introduction of financial support schemes and social tariffs to support low income households that struggle to pay for water and sewerage services, developing partnerships with the public sector, other utilities and not-for-profit organizations to explore ways of reducing water poverty. She is also the Exec Lead for diversity and inclusivity in the company.

Sam is currently leading all HR matters for Welsh Water, including the recruitment of the company’s new People Director. A key element of this is rolling out new ways of working across the organization — a significant programme of change that includes technology, property, and people.

James Brandt

James Brandt - Vice President, Head of Total Rewards, BioMarin

James leads and provides strategic oversight for BioMarin’s Global Compensation, Benefits, HR Operations, and HR Systems functions. Building result-focused teams that drive transformation initiatives aligned to targeted business outcomes is a top priority while continuing to ensure a positive employee experience. He has over 20 years of human resource experiences at large public companies: Fiserv, Hewitt Associates, and Transamerica in various roles ranging from Total Rewards, Talent Development, and HR Business Partner.

Andrew Hall

Andrew Hall - Head of People & Organization Enablement Operations, Philip Morris International

Andrew has spent the last 17 years delivering HR transformations across multiple sectors in both in-house and consultancy roles. More recently, this has focused on experience led design and digital enablement of HR Operations.

Andrew is now several years into a multi-year transformation at Philip Morris International where he has oversight of the global implementation of a new EX and Channel Platform, Global Payroll model and Service Transition.

Dinesh Rao

Dinesh Rao - Executive Vice President and Global Head – Enterprise Application Services, Infosys

Dinesh Rao joined Infosys in 1990, and has worked in various capacities across Business Development & Service Delivery Management. He has 30+ years of experience in working on various engagements across multiple industry segments like Retail, CPG & Logistics, Energy, Utilities, and Telecommunication.

In his current role, Dinesh Rao, heads Enterprise Application Services which covers four towers SAP Economy, Oracle Economy, Enterprise App Integration services including API, BPM, SOA and Enterprise Cloud Application services like SFDC.

Panel Moderator:

Samad Masood

Samad Masood - Head of Europe, Knowledge Institute, Infosys

Samad is the European head of the Infosys Knowledge Institute and leads the industry research output for the practice. He has spent the past 20 years as a technology journalist, researcher, thought leader, and innovator.